Reviews of Iron Dome Password Manager

By: Iron Dome

List of user reviews and ratings for Iron Dome Password Manager

Total ratings

3.53 (Rating count: 553)

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Review summary

Users generally liked Iron Dome Password Manager before recent updates. After updates, multiple users experienced being locked out and losing all saved passwords. Customer support was unresponsive or unhelpful, especially for free users. The app required Google sign-in now, which concerns privacy-minded users. Many found that new passwords cannot be added without paying for the Pro version post-update. These issues have significantly diminished user satisfaction and trust in the app.

Pros

The app was reliable and liked by users before recent updates.
The app has been trusted by some users since 2016 and recommended to others.
The pro version offers additional features for password management.
Technical support has responded in some cases to help users retrieve lost data.
Users appreciated the intuitive interface when it worked as expected.

Cons

Frequent locking out of users after updates, causing loss of saved passwords.
Poor or unresponsive customer service, especially for non-pro users.
Mandatory sign-in with Google account compromises user privacy and deviates from original design.
Inability to add new passwords unless upgraded to pro after update.
Data loss issues after app updates, including disappearance of many saved passwords.

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User Reviews

Recent rating average: 3.10

All time rating average: 3.53

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6% (11)

Date	Author	Comment
2023-11-20	Ms*****	Been using this App since 2016. It logged me out today and I paid the annual $9.99 March 2023. When I log back in, ALL of my saved information is gone!
Been using this App since 2016. It logged me out today and I paid the annual $9.99 March 2023. When I log back in, ALL of my saved information is gone!
2022-04-22	Eu*****	I have tried to contact the iron dome customer service for the past 3 days. I renewed my iron dome pro account. No one has returned any message and I am unable to use the app because they will not let me enter more passwords or other secure information. There are plenty of free accounts. choose one of them.
I have tried to contact the iron dome customer service for the past 3 days. I renewed my iron dome pro account. No one has returned any message and I am unable to use the app because they will not let me enter more passwords or other secure information. There are plenty of free accounts. choose one of them.