HubSpot Sales
Email tracking, CRM for Gmail, and sales productivity tools in your inbox
Total ratings
4.44
(Rating count:
8,295)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
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spammy, or outdated. Pros
- Tracks opens and replies efficiently.
- Works well with different email clients and platforms.
- Has been a long-time useful tool for many users.
Cons
- Requires excessive permission to read and change data on all websites.
- Experiences significant lag and performance issues.
- Frequently logs users out and fails to function properly.
Most mentioned
- Laggy performance causing issues with email functionality.
- Concerns over privacy and data access permissions.
- Frequent breakages and unresolved technical problems.
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User reviews
Recent rating average:
1.50
All time rating average:
4.44
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2025-01-16 |  | | en | From the gMaiL Sales CopiLot Chrome Extension we just like and keep/use the following features: - Log & Log email to HubSpot Allow us please to DISABLE the following annoying ones that take too much space (space consuming) from our screen/monitor: Links to Templates Meetings Tasks Sequences Snippets Documents & Write an email for me. |
| 2024-12-19 |  | | en | Used to work well. Now it's extremely laggy and takes up so much of my CPU. Crashes gmail tab on chrome browser. When I uninstalled and re-installed, I also noticed that it requires read/write access to ALL websites. Which is a major over-reach. Disappointed in Hubspot. Please reconsider. |
| 2024-12-02 |  | | en | Works well when it works and then suddenly it stops working. It is very difficult to replicate and troubleshoot with support. |
| 2024-11-25 |  | | en | Unbelievably disappointed. Cancelling my multiple accounts and telling everyone I used to recommend this tool to to find another. "read and change your data on all websites" is a ridiculous overstep in terms of data acquisition for a CRM |
| 2024-11-25 |  | | en | I've been a loyal user for ages, but are you KIDDING ME? "read and change your data on all websites"??? This is way too much. I will be deleting and finding another solution unless this is rolled back. The overreach is insane. |
| 2024-11-18 |  | | en | Been using for years, but no longer. What he said, "HubSpot team, we've been using your solution for years. But asking for a permission to "Read and change all your data on all websites" for CRM is too much, don't you find? Access to and changing(!) user's data in all(!) websites is none of CRM app's business. Please reconsider." |
| 2024-11-11 |  | | en | Requiring the user to consent to "read and change your data on all websites" is ridiculous. You have no right to read and change my bank account information and private data. |
| 2024-11-11 |  | | en | Super disappointed in your latest "update" that requires users to leave the setting on to track all websites in order for the Gmail extension to work. That is a good reason to start looking for another CRM. |
| 2024-11-10 |  | | en | Change in terms of use require that I give it access to view and change all data on all sites? Are you kidding me? Hubspot needs a slice of humble pie, this is outrageous and I'm disabling. |
| 2024-11-07 |  | | en | Hard to imagine doing my job, SaaS sales, without it |
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