Reviews of ice

By: Lyse Tele AS

List of user reviews and ratings for ice

Total ratings

3.80 (Rating count: 8,614)

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Review summary

Users appreciate the app's good network coverage, responsive customer support, and overall ease of use for some. However, many report issues connecting to the server, unexpected charges, poor app functionality, and billing disputes. Complaints also include limited widget configurations and intrusive in-app advertising, with some users warning about deceptive practices and poor service quality.

Pros

Good 5G signal coverage in the Oslo area.
Responsive and helpful customer support.
App design is nice and easy to use for some users.
Service flexibility is appreciated by customers using SIM both locally and abroad.
Helpful and easy to access app features according to some reviews.

Cons

Frequent inability to connect to the server, rendering the app unusable.
Unclear and unexpected charges, including billing for services not subscribed to.
Poor app functionality with multiple users unable to access data or navigate easily.
Negative user experience with customer service and billing disputes.
Limited widget options and intrusive advertising on the app widget.

User Reviews

Recent rating average: 2.20

All time rating average: 3.80

5 star

500% (10)

Date	Author	Comment
2024-07-10	Ma*****	Charging more than agreed as per plan. I subscribed for 2 month try us for 99NOK, Instead they added to me additional 135NOK for TV what I NEVER BOUGHT, WATCH, OR KEEP, NEVER ORDERED THIS SERVICE. AND WAS NO MY CONCEPT OR ACCEPTING ANY AGREEMENTS FOR TV neither with ICE or anyone else.
Charging more than agreed as per plan. I subscribed for 2 month try us for 99NOK, Instead they added to me additional 135NOK for TV what I NEVER BOUGHT, WATCH, OR KEEP, NEVER ORDERED THIS SERVICE. AND WAS NO MY CONCEPT OR ACCEPTING ANY AGREEMENTS FOR TV neither with ICE or anyone else.
2024-05-26	Jo*****	It was good ar first then out of the blue I am getting different men. I had one lot of pay back then I loat my investment of £250 pounds and I am looking for new investment very quickly. But they took the money and ran and I loat it all. When I wanted to cash it in.
It was good ar first then out of the blue I am getting different men. I had one lot of pay back then I loat my investment of £250 pounds and I am looking for new investment very quickly. But they took the money and ran and I loat it all. When I wanted to cash it in.