MijnKPN

By: KPN

Manage everything for your Mobile and Home subscription in the MijnKPN app

Features & Capabilities

The MijnKPN app offers a comprehensive platform to manage everything related to your KPN Mobile and Home subscriptions. Whether you're a new customer or a long-time user, the app allows you to track order statuses, install devices, adjust your subscription, share mobile data, and pay invoices—all quickly, easily, and securely.

Key features include fast problem resolution with in-app troubleshooters, personalized installation help, data sharing with housemates, and access to exclusive offers through KPN Voor Jou. With a user-friendly interface and digital assistant Dot for support, managing your KPN services has never been easier.

User Growth & Download Statistics

App Communication

By:

KPN

Downloads:

4,469,258 9.91K

Rating:

3.28

(46,183) 22 new ratings

Version:

6.40.0 Last updated: 2026-05-27

Version code:

11010

Creation date:

2012-05-09

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk

Size:

139.74MB

Email:

ap*****@kpn.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 25,809 ▼ 11

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

KPN

Google Play Store

https://play.google.com/store/apps/details?id=nl.kpn.mijn

Email:

ap*****@kpn.com

Website:

http://www.kpn.com/mijnkpnapp

User Reviews

Most reviews say MijnKPN is usable for basic tasks but hampered by ads, slow performance, and a confusing UX. Users report cluttered UI, long load times, and frequent prompts that disrupt use. Login hurdles and an unhelpful AI chat worsen the experience, while some wish to view invoices more reliably. Overall, improvements are needed in ad management, speed, usability, and self-service tooling.

Pros

Generally functional for basic KPN tasks (works fine in many scenarios).
Clean and simple interface when the app isn’t overwhelmed by ads.
Official app for managing KPN services, including access to billing information.

Cons

Excessive advertising and promotional content cluttering the UI (ads in main screens, for-you/overview tabs, etc.).
Slow performance with long loading times and frequent errors.
Poor UX/navigation; features are scattered and hard to find, making basic tasks cumbersome.
Login/verification friction (repeated verification steps, password changes) and occasional login issues.
AI chatbot is not helpful; self-service features are not effectively supporting users.

Recent reviews

Navigation via back button is broken.

Hr*****, 2026-05-18

Weer lomper dan voorheen

M *****, 2026-05-10

Hallo KPN Klantenservice, Het verwijderen van de app en herinstalleren, heeft het probleem verholpen. Dank hiervoor. Goed dat er een snelle respons was. Dank u.