Reviews of Planbition ESS

By: Planbition B.V. App

List of user reviews and ratings for Planbition ESS

Total ratings

3.40 (Rating count: 506)

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Review summary

Users appreciate the app's core function of checking schedules remotely. However, multiple reviews highlight serious login problems, including password reset emails not being received. The app often fails to display shift information, showing blank screens instead. Notifications are excessive and lack controls to manage them. The design and user interface are criticized for being confusing and lacking intuitive features or helpful error messages, leading to a frustrating experience overall.

Pros

Allows checking schedule anytime, anywhere

Cons

Persistent and unresolved login and password reset issues preventing access
App frequently fails to show shifts or displays a blank screen
Notifications are excessive and often irrelevant, with no option to customize or disable
User interface is unintuitive, complicated, and lacks clear error messages or guidance
Poor communication and syncing between app and employer causing functionality problems

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User Reviews

Recent rating average: 1.60

All time rating average: 3.40

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76% (16)

Date	Author	Comment
2024-12-17	Fo*****	Very bad app. Notifications do not work. Not adjustable at all. I read the manual but in vain.
Very bad app. Notifications do not work. Not adjustable at all. I read the manual but in vain.
2024-02-11	Do*****	Not very user friendly, cannot reverse any actions
Not very user friendly, cannot reverse any actions
2024-01-30	Ca*****	Sometimes I get a notification for a shift and when I click on it to accept the shif there is no button to plan it. I also can't add timeslots to my shift anymore for some reason, so now I have to put myself available for the whole day in stead of the evening and putting my actual times in the remarks.
Sometimes I get a notification for a shift and when I click on it to accept the shif there is no button to plan it. I also can't add timeslots to my shift anymore for some reason, so now I have to put myself available for the whole day in stead of the evening and putting my actual times in the remarks.
2023-12-14	Br*****	Log in error when there shouldnt be any errors.
Log in error when there shouldnt be any errors.
2023-10-29	Ba*****	Opening the app to find it blank with no information or no way to get the shift
Opening the app to find it blank with no information or no way to get the shift
2023-04-01	Am*****	Too difficult and complicated to use
Too difficult and complicated to use
2022-02-10	La*****	Your response is just too naïve, when you thinki am naïve. I've search the app to find the setting but there should be account setting independently from phone system settings. My phone is English on purpose, but it feels like the app grab system language therefore put the app in English. But I rather like to have certain apps in Dutch. I don't want to log out just to be able to change language... And it shouldn't needed to be. Poor human design.
Your response is just too naïve, when you thinki am naïve. I've search the app to find the setting but there should be account setting independently from phone system settings. My phone is English on purpose, but it feels like the app grab system language therefore put the app in English. But I rather like to have certain apps in Dutch. I don't want to log out just to be able to change language... And it shouldn't needed to be. Poor human design.
2022-01-25	c *****	Buggy, unsgavle communication between app and employer
Buggy, unsgavle communication between app and employer
2021-08-19	Ri*****	Very useful application to check my schedule anytime anywhere
Very useful application to check my schedule anytime anywhere
2021-07-26	Na*****	Too many notifications - you need to implement a way to stop notifications from stores that are too far
Too many notifications - you need to implement a way to stop notifications from stores that are too far