SmarterProctoring
A Chrome extension for SmarterProctoring's virtual proctoring solutions
Total ratings
1.38
(Rating count:
52)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- None mentioned by multiple reviewers
Cons
- Frequent technical issues and glitches leading to failed exams
- Invasive and overly intrusive proctoring process
- Poor customer service and lack of refunds
- Interferes with other tabs and overall browser functionality
- Misinformation about internet connection reliability
Most mentioned
- Technical issues and glitches during exams
- Invasive check-in process and privacy concerns
- Scam-like feel and money grab
- Difficulty getting support or refunds
- Frustration with the setup and overall usability
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User reviews
Recent rating average:
1.00
All time rating average:
1.38
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-12-16 |  | | en | Worst experience EVER...ran the system check 5 times 30min before my test time...Got to the exam Start time it buffered on the same screen for 25 min. Reinstalled and same issue SAVE YOURSELF go do your exam in person no matter what it takes!!!! |
| 2024-12-08 |  | | en | Absolutely terrible. Tried using for 2 different exams. I was using corporate level wifi. Everything checked fine in the system check then the proctor is choppy and falls off. They blamed my internet both times. A huge scam, waste of time and money. |
| 2024-10-12 |  | | en | i have agoraphobia but am trying to get a degree and have to take proctored exams as a result. This is the only "product" that is apparently available and every single time I use it I have an issue which is always blamed on me. I have 600mbps and am only connected to my computer every time i start this up. Once it took over an hour for them to get it together, thus resulting in me panicking (unfortunate and uncontrolable) and failing the midterm. Ive been told I was going to get a refund multiple times as well, to no avail. If you are someone who has an option on products, or a school trying to decide also stay far away from this company. It is a waste of time and the workers are RUDE and INCONSIDERATE. |
| 2024-10-05 |  | | en | Only good thing about it was that everyone got a good score on their test as the product failed. Hopefully it got better because I have another test coming up with it |
| 2024-08-20 |  | | en | I've never written a review on a product before so I will be as genuine as I can be when I say this. This app USED to work almost flawlessly some years back (2020 - 2021) when I started my college testing. The key word here is "USED" to work, it's horrible to use now, I can't even screen share unless one of my attempts magically works and I would say I'm tech savvy. I restarted chrome, my computer, uninstalled and reinstalled and it still seems to only work by random chance. This is bad software and I don't know if it was because of a chrome update or an extension update but this is not, in any way, shape, or form a good app to use and god forbid you decide to use it come the day of testing. Please fix the app or at least allow students to use other options. This is ridiculous... |
| 2024-07-12 |  | | en | If there is any other option than this bogus organization please utilize it. Malware interface, humiliating and invasive check in process, foreign nationals evaluating government issued documents that can approve or deny based on a whim. A state department issued ID was declined! They take pictures of your ID. They store these photos, likely in an offshore location, you have ZERO control over your data once it is provided. If they get hacked it's your problem. AVOID AT ALL COSTS! |
| 2024-06-21 |  | | en | I guess there is no option for zero stars. This extension is just a money grab and scam, cleverly disguised as usable application. The fact that some institutions (including colleges and governments) use this garbage is a testament to how poorly managed these sectors are in the today's modern age. They didn't even offer me or allow me to get a refund -- can you imagine... |
| 2024-06-15 |  | | en | Trash tier program. Tried running it on two separate computers with different connections each time and the loading wheel just kept spinning. If you have the option, go with ProctorU instead. My original test time slot timed out and all SmarterProctoring did was offer a refund (and I'm surprised they did that.) |
| 2024-06-09 |  | | en | basically malware, far too invasive. |
| 2024-06-03 |  | | en | bad |
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