Topoffice

Presentation of the Top Office mobile application: the bridge between clients and Claudia Rus

The Top Office mobile application is an innovative solution intended exclusively for clients who know the accountant Claudia Rus, under the umbrella of the Clanim company. It is not open to all users, but is specifically aimed at simplifying communication and transactions between Claudia Rus and its loyal customers. Here is a detailed presentation of its functionalities and its legal framework.

App description

Top Office is an application designed to serve as a gateway between Claudia Rus and its clients. It allows users to:

- Send and receive documents: Customers can transmit and receive important documents directly through the app, eliminating the need to send physical mail or travel.
- Sign electronically: The app offers the ability to sign documents through selfies or video evidence, making the signing process not only quick but also secure.
- Receive notifications: At every step of the process, customers are informed with real-time notifications, ensuring full transparency and effective communication.
- Order Services Online: Customers can order various services directly from the app, allowing them to manage their needs without having to visit the office.
- Flexibility for busy customers: Top Office is specially designed for customers who don't have time to travel to the office. They can therefore manage their interactions with Claudia Rus from anywhere, at any time.

Target audience

The TopOffice application is reserved for current Claudia Rus customers in Belgium. New customers can also register, but this functionality is limited to residents of Belgium, ensuring efficient and targeted management of services.

Legal framework

In Belgium, electronic signature is governed by strict laws to ensure its validity and security. According to the eIDAS (Electronic Identification and Trust Services) regulation, qualified electronic signatures have the same legal value as handwritten signatures. TopOffice integrates this technology, allowing customers to sign documents legally through selfies or video evidence.

The facial and video recognition technology used by TopOffice complies with the security and privacy requirements set out by the GDPR (General Data Protection Regulation), ensuring that customers' personal information is protected.

Conclusion

Top Office is much more than just a mobile application; it is a complete solution for Claudia Rus customers. By making it easier to send and receive documents, enable secure electronic signatures, provide instant notifications and enable ordering of services online, Top Office is revolutionizing the way clients interact with their accountant. By respecting Belgian laws on electronic signatures and data protection, Top Office ensures a service that is both innovative and secure for all its users in Belgium.