Reviews of Elevate UC

By: Serverdata.net, Inc.

List of user reviews and ratings for Elevate UC

Total ratings

2.37 (Rating count: 270)

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Review summary

Users report that while Elevate UC works adequately for basic communication and integrates with company systems, it suffers from severe reliability issues including frequent crashes, call quality problems, forgotten login credentials, and inconsistent notifications. The app requests unnecessary permissions and lacks important usability features like message management and voicemail navigation. Many users find it frustrating and inconvenient, often requiring daily reinstallations. Support is lacking, compounding user dissatisfaction. Despite these drawbacks, some users find it usable for hybrid work setups and appreciate the company messaging function.

Pros

Works well for basic use such as working from home or in vehicles with Bluetooth.
Company messaging feature allows communication with customers.
Can be convenient for hybrid work schedules when functional.
Integrates with phone system and has some nice features apart from core issues.

Cons

Frequent crashes and bugs causing app instability and needing uninstall/reinstall.
Poor call quality including issues with microphone audio, call connection, echoing, and disconnections.
App often forgets login credentials and does not support easy password changes.
Notifications for calls and messages often do not work or arrive inconsistently.
Unnecessary permission requests and intrusive behavior regarding contacts and files.
Limited usability features such as inability to delete or hide messages, add contacts, or fast forward voicemails.
Calls do not ring properly or show multiple duplicate notifications.
Lack of support and difficulty contacting developers for help.

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User Reviews

Recent rating average: 1.40

All time rating average: 2.37

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27% (45)

Date	Author	Comment
2026-03-24	Co*****	I am a remote worker and my organization made the terrible decision to use this as their phone provider. The app won't let me login. I enter my email address to sign in and a wifi image appears. my wifi is on and working. No links for tech support, just an image of a wifi signal with an X on it.
I am a remote worker and my organization made the terrible decision to use this as their phone provider. The app won't let me login. I enter my email address to sign in and a wifi image appears. my wifi is on and working. No links for tech support, just an image of a wifi signal with an X on it.
2026-03-24	Ry*****	when call is picked up on land line, you have to wait for for app to ring on cell phone or it will start ringing after you pick up the land line. Also sometimes after I have finished the call on the land line the app will ring and no one is there. some times the app doesn't even ring. also need to add more options to scheduling in silent mode so you can have it in silent mode on your days off without always having to go into the app and set to away. could write more about how bad this app is but
when call is picked up on land line, you have to wait for for app to ring on cell phone or it will start ringing after you pick up the land line. Also sometimes after I have finished the call on the land line the app will ring and no one is there. some times the app doesn't even ring. also need to add more options to scheduling in silent mode so you can have it in silent mode on your days off without always having to go into the app and set to away. could write more about how bad this app is but
2026-02-23	Br*****	cannot turn off notifications. constantly deleting and re-installing because of it.
cannot turn off notifications. constantly deleting and re-installing because of it.