Reviews of Softphone

By: Mobyx Solutions App

List of user reviews and ratings for Softphone

Total ratings

3.19 (Rating count: 339)

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Review summary

User reviews for Softphone are mixed: many praise it, but recurring issues include stability problems, lack of SMS support, missing blocking/recording viewing features, problematic payments/refunds, and poor support. Some mention easy setup and usable outbound calls, but overall reliability and feature gaps drive dissatisfaction.

Pros

Overall positive reception across multiple reviews with users praising the app (e.g., great app, good app, I love this app).
Some users report usable outbound calling functionality.
Setup can be easy (QR code) according to at least one reviewer.

Cons

Stability issues: frequent crashes, registration loops, and the app stopping unexpectedly.
No SMS/text messaging support or the ability to send/receive texts.
Missing essential features like a block feature and the ability to view call recordings.
Payment problems: credit card purchases not possible and refunds/payments via Stripe causing frustration.
Customer support is reported as poor or unresponsive.

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User Reviews

Recent rating average: 2.70

All time rating average: 3.19

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48% (19)

Date	Author	Comment
2026-07-24	*****	keeps cutting off. was good to start with but now keeps cutting off.
keeps cutting off. was good to start with but now keeps cutting off.
2026-06-18	Lu*****	👍 good
👍 good
2026-06-11	Ba*****	No option to block spam numbers. During calls sometimes the keypad doesn't respond - navigating call options not functioning.
No option to block spam numbers. During calls sometimes the keypad doesn't respond - navigating call options not functioning.
2026-05-16	Be*****	esrom
esrom
2026-04-14	Ni*****	Good
Good
2026-03-23	Yo*****	we cant buy through credit card
we cant buy through credit card
2026-01-15	ti*****	this just sticks on registering, flashes green and white then a red flash and starts all over again. utterly useless app
this just sticks on registering, flashes green and white then a red flash and starts all over again. utterly useless app
2026-01-11	Da*****	app turns the account off and blocks incoming calls if unused for a few days. how did anyone could think this makes sense? it only works if used a lot?
app turns the account off and blocks incoming calls if unused for a few days. how did anyone could think this makes sense? it only works if used a lot?
2025-09-28	Mo*****	nice app but does not have block feature
nice app but does not have block feature
2025-08-01	Pr*****	useless
useless