TAP LA

Name: TAP LA
Rating: 1.6358696 (1933 reviews)
Author: TAP LA

By: TAP LA

TAP LA is the easy, contactless way to pay for transit in greater Los Angeles.

Features & Capabilities

TAP LA is the official contactless payment app developed by the Los Angeles Metropolitan Transit Authority to simplify transit rides across greater Los Angeles. Accepted on 27 transit systems including LA Metro, this app enables safe and easy travel by allowing users to tap and pay directly with their Android phones, without needing to wake their device.

Users can purchase transit passes or stored value, manage multiple cards, and benefit from flexible payment options such as credit/debit cards and Google Pay. The app supports reduced fares for seniors, students, persons with disabilities, and low-income riders. Additionally, TAP LA offers trip planning tools, real-time transit arrivals, and integrates with multimodal programs like Metro Bike Share. With features like fare capping, promo code redemption, and zero-dollar checkout, TAP LA enhances convenience while providing comprehensive customer support.

User Growth & Download Statistics

App

By:

TAP LA

Downloads:

539,471 5.64K

Rating:

1.64

(1,933) 0.03

Version:

1.26.97 Last updated: 2026-06-12

Version code:

5942

Creation date:

2021-01-27

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.SYSTEM_ALERT_WINDOW High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk

Size:

69.11MB

Email:

cu*****@taptogo.net

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-13

Compare stats and ranking:

Ranking

# 94,159 ▼ 42

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

TAP LA

Google Play Store

https://play.google.com/store/apps/details?id=net.metro.taprider

Email:

cu*****@taptogo.net

Website:

https://www.taptogo.net

User Reviews

Users appreciate the convenience of carrying and reloading TAP bus passes digitally through the app. However, the app suffers from critical issues including frequent unexpected openings causing phone disruptions, bugs leading to TAP cards being inaccessible or marked on other devices, slow customer service, and unreliable NFC validation especially on buses. Many experience lost balances and frustrating delays in fund activation, making the app unreliable compared to physical TAP cards.

Pros

Provides convenient digital access to TAP bus passes, eliminating the need for physical cards.
Allows users to reload their TAP cards digitally without visiting physical locations.
Offers more accurate bus schedules than some competing apps (e.g., Google Maps).

Cons

App frequently opens on its own and causes phone vibrations and disruptions.
Many users report their TAP cards being marked as on another device, leading to lost balances and unusable cards.
The app is full of bugs causing glitches like 'bad authorization' and NFC tap failures, especially on buses.
Customer service is slow to respond and often unable to quickly resolve digital card issues.
Reloaded funds often take a long time to activate, sometimes pending for hours or longer.

Recent reviews

I'm on Android, app tells me my card is on another device for the second time in the week since I got it. Balance from original card is in the process of going to second, but the second one is now locked. I'll just stick with cards.

Al*****, 2026-07-07

My TAP Card would frequently disconnect from my phone after restarts, stating that the card was on another device instead.

Ra*****, 2026-07-05

I haven't touched the app but it keeps taking screenshots or flashing weird everytime I unlock it my phone, and sometimes when I just move the phone. it's irritating me so bad.