JagoOne

JagoOne is a field service management application designed to support JagoNet technician operations in a more efficient, structured, and integrated manner.

This application helps technicians perform various tasks such as network maintenance, new customer installations, and monitor technician activity in one practical and easy-to-use platform.

With a personal account-based system, each technician can manage their tasks independently, access important information, and ensure each job is properly documented.

JagoOne Key Features

- Technician Schedule Management
Manage network maintenance and internet installation schedules with a neat and organized scheduling system.

- Job Management
Monitor and execute technicians' daily tasks with a clear workflow to increase productivity.

- Network Infrastructure Data
Access comprehensive network information such as STO, ODC, ODP, and other infrastructure components quickly and accurately.

- Integrated Customer Data
View customer details to support installation processes and troubleshoot effectively.

-Monitoring & Activity Recording
Every technician's activity is systematically recorded to facilitate monitoring, performance evaluation, and reporting.

-Personal Technician Account
Each user has their own account to ensure data security and work accuracy.

Application Benefits
- Improves field technician work efficiency
- Simplifies real-time technician work tracking
- Integrates technician, customer, and infrastructure data in one application
- Supports workforce management processes in ISP companies

JagoOne is part of JagoNet's digital transformation to improve service quality, accelerate operational processes, and provide the best customer experience through optimized technician performance.