Reviews of Directly OnDemand

By: Directly OnDemand (A Movate Company) App

List of user reviews and ratings for Directly OnDemand

Total ratings

2.59 (Rating count: 227)

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Review summary

Users appreciate the platform's concept and responsive support, but complain about the app's poor optimization, lack of refresh functionality, and problematic notifications. Login issues and outdated features further reduce usability. The app essentially mirrors a mobile website without native app enhancements, leading to delays and a frustrating user experience.

Pros

Provides a way to work with enterprises without being an employee
Good tool for users who don't have time to use desktop computer
Customer support is responsive and attempts to resolve issues
App runs well on some devices

Cons

App is poorly optimized and lacks native mobile app features, seeming like just a mobile website in an iframe
No refresh or auto-refresh feature for new questions or notifications, causing delays in seeing updates
Notification system is problematic; users receive unnecessary or excessive notifications and lack ability to disable some categories
Login and password recovery functions have issues, like not sending recovery emails
App is outdated with no recent updates, lacking modern Android app improvements

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User Reviews

Recent rating average: 2.70

All time rating average: 2.59

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32% (11)

Date	Author	Comment
2025-12-05	As*****	The developers of this application doesn't know what they have created. They can't even fix a simple account issue in 4 months.
The developers of this application doesn't know what they have created. They can't even fix a simple account issue in 4 months.
2025-02-20	Av*****	Good
Good
2024-08-21	sa*****	Good
Good
2024-04-28	Pa*****	Please give us the option to disable some notification categories. Most apps usually have this and I can just disable some notificatons that aren't necessary to me.
Please give us the option to disable some notification categories. Most apps usually have this and I can just disable some notificatons that aren't necessary to me.
2023-02-24	Ah*****	Love it ❤️ we need more update and a better ui and ux please
Love it ❤️ we need more update and a better ui and ux please
2022-10-02	ro*****	Directly is the reason you people playing through KIXEYE WAR COMMANDER OR ROGUES ASSAULT are not receiving proper help. Josh porter works for directly on war commander and has redirected every ticket meant to go to tech support to his friends kaylee and logan at wc customer support consistently intsrferring with the repairs of my omega fighter company in the workshop. I have been harassed by him and other employees of directly for almost 1 whole year. The cyber-stalking must stop. Sue them.
Directly is the reason you people playing through KIXEYE WAR COMMANDER OR ROGUES ASSAULT are not receiving proper help. Josh porter works for directly on war commander and has redirected every ticket meant to go to tech support to his friends kaylee and logan at wc customer support consistently intsrferring with the repairs of my omega fighter company in the workshop. I have been harassed by him and other employees of directly for almost 1 whole year. The cyber-stalking must stop. Sue them.
2022-06-10	Go*****	Awful 😖 😱 no good a all
Awful 😖 😱 no good a all
2022-04-30	jo*****	How do i apply?
How do i apply?
2021-09-21	Sa*****	I have applied and waiting for ur response
I have applied and waiting for ur response
2021-04-12	Br*****	Between the changes in procedure, decrease in pay and now finding out I won't be paid due to interpreting the training wrong and pressing 1 extra button... I'd steer clear
Between the changes in procedure, decrease in pay and now finding out I won't be paid due to interpreting the training wrong and pressing 1 extra button... I'd steer clear