Reviews of Green SM Driver

By: GSM Green and Smart Mobility JSC

List of user reviews and ratings for Green SM Driver

Total ratings

3.67 (Rating count: 21,094)

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Review summary

Users appreciate that the Xanh SM Driver app provides an income source and supports local Vietnamese products. However, many report the app is heavy, slow, and crashes frequently, especially after updates. The interface is complicated, lacks useful modes, and has poor navigation. Users are frustrated by annoying sounds they can't disable and problems with order notifications and trip management. Location inaccuracies and low fares compared to official rates are also concerns. The overall consensus is that the app needs significant improvements in performance, UI/UX, and stability.

Pros

Provides a source of income for drivers, helping those in difficult situations.
App is considered important to Vietnamese users, supporting local products.
Offers a platform for booking rides and managing trips.

Cons

App is heavy and resource-intensive, causing lag or crashes especially on lower-end devices.
User interface is not intuitive; navigation between features is complicated and lacks useful modes like landscape or dark mode.
Frequent app crashes and bugs after updates, including issues with order notifications and app freezing.
Poor user experience with annoying sounds that cannot be turned off and complex trip acceptance process.
Issues with location accuracy and low fare prices compared to advertised rates.

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User Reviews

Recent rating average: 3.50

All time rating average: 3.67

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163% (13)

Date	Author	Comment
2025-01-26	Ya*****	The app is too heavy. Please create floating menu in other apps, So when got new order, we can pick it up while finishing previous trip rather than we need to see the phone while driving. Please create this app more intuitive, such as landscape mod Make Crucial features such as auto bid less steps. On the road trip menu is complicated. Please create Waze as optional maps. Please create everything in driver's app can operated in MHU.
The app is too heavy. Please create floating menu in other apps, So when got new order, we can pick it up while finishing previous trip rather than we need to see the phone while driving. Please create this app more intuitive, such as landscape mod Make Crucial features such as auto bid less steps. On the road trip menu is complicated. Please create Waze as optional maps. Please create everything in driver's app can operated in MHU.
2025-01-16	Er*****	masi kurang smooth antara navigasi ke aplikasi kadang makan ram cukup besar jadi hape spek bawah jadi sering ngehang
masi kurang smooth antara navigasi ke aplikasi kadang makan ram cukup besar jadi hape spek bawah jadi sering ngehang