Date	Author	Comment
2024-07-16	Hu*****	Does not have the backup payments.
Does not have the backup payments.
2024-03-03	Ji*****	They up the prices too much and it's never capt. Forcing u to auction it off
They up the prices too much and it's never capt. Forcing u to auction it off
2022-03-11	Da*****	Convenient
Convenient
2022-01-05	Ja*****	Excellent customer service. Well maintained facilities.
Excellent customer service. Well maintained facilities.
2021-08-26	B *****	This place is like the Fort Knox of storage facilities. It's climate controlled for one so ur things won't get ruined due 2 mold or mildew. You can't access the storage areas without your own unique PIN & ur unit 🔑 key. There R cameras 📷 everywhere. U can't even access the elevator without ur PIN code. Which the computer logs every time. So nobody can go snooping around w/o staff seeing them. In Hamden- ask 4 Chritina. She's phenomenal! I've been here for almost 3 years now.
This place is like the Fort Knox of storage facilities. It's climate controlled for one so ur things won't get ruined due 2 mold or mildew. You can't access the storage areas without your own unique PIN & ur unit 🔑 key. There R cameras 📷 everywhere. U can't even access the elevator without ur PIN code. Which the computer logs every time. So nobody can go snooping around w/o staff seeing them. In Hamden- ask 4 Chritina. She's phenomenal! I've been here for almost 3 years now.
2019-10-18	A *****	Can't figure out how to add multiple units or accounts to the app. There doesn't appear to be a help link. Help? Until I couldn't add additional units I would have given this 5 stars. Utility has gone way down.
Can't figure out how to add multiple units or accounts to the app. There doesn't appear to be a help link. Help? Until I couldn't add additional units I would have given this 5 stars. Utility has gone way down.
2019-07-02	A *****	I would love it if it actually worked for me. To be fair it's probably a glitch due to my situation but I have rented storage units from this place on a few separate occasions and the app won't let me put in my new account number so it appears as if I don't have a unit for rent on the app so I can't pay thru it. Nothing works. I've uninstalled the app and reinstalled and it keeps coming back up with the old info prefilled so I guess I have to go to the office to pay every month. sigh...
I would love it if it actually worked for me. To be fair it's probably a glitch due to my situation but I have rented storage units from this place on a few separate occasions and the app won't let me put in my new account number so it appears as if I don't have a unit for rent on the app so I can't pay thru it. Nothing works. I've uninstalled the app and reinstalled and it keeps coming back up with the old info prefilled so I guess I have to go to the office to pay every month. sigh...
2016-12-29	A *****	Great App!
Great App!
2016-10-11	A *****	I love being able to save my access code and pay my bill!
I love being able to save my access code and pay my bill!

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