M-net hilft

The M-net hilft app is designed to help users quickly and easily resolve questions and problems related to their internet connection. It offers automatic problem detection with no waiting, quickly guiding you to the correct instructions. The interactive help section provides understandable explanations and intelligent questions to automatically solve common internet issues.

Users can contact customer service directly through the app and submit analysis data for faster hotline support. The setup wizard assists with router detection via camera scan, activation reminders, landline connection setup, and automatic WLAN configuration. Additional features include sharing WiFi with external devices, optimizing WLAN coverage through targeted measurements, and access to your M-net customer portal to view contract data, order status, and invoices at a glance.