Virtru Email Protection

Surprisingly easy email protection and control for Gmail.

Total ratings for Virtru Email Protection

4.17 (Rating count: 107)

User reviews summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to use
Secure email exchange
Time-based expirations for sent mail
No need to send passwords
Good tool for business

Cons

Does not work if recipient isn't using Gmail and has the extension installed
Breaks Gmail search
Conflicts with the new Gmail interface
Customized intros may not work
Horrible customer support
Installation can be difficult to find

Most mentioned

Easy to use
Secure email exchange
Gmail interface conflicts
Customized intros
Horrible customer support
Installation difficulties

See reviews for Virtru Email Protection on Chrome Web Store

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Recent 25 reviews for Virtru Email Protection

Recent rating average: 3.68

All time rating average: 4.17

Rating filters

5 star

16%

Timestamp	Author	Comment
2023-04-25	Michael Burke	Love this extension - esp for when I need to send sensitive information. It's an easy to use tool for both the sender and receiver of emails.
2021-08-09	Pius Gbenoba	Good experience.
2020-11-16	john lee	Used to work fine, until this weekend: Here's the error msg that I'm getting: sprintf() will be removed in the next major release, use the sprintf-js package instead.
2020-09-18	Kevin Reilly	Does not work if recipient isn't using Gmail and has the extension installed. No good for me.
2020-04-03	Cyrena Latham	Since 2018 people have been complaining about this.... STILL HAPPENING IN 2020!!! Gmail stops functioning, emails won't send and AREN'T saved to drafts. You lose the entire email if you don't realize what's happening because after you THINK you sent it, a brand new email pops up that you have to go through to unlock everything as if you're the intended receiver, not the creator, and then have to copy & paste and create a whole brand new email to try and get it to send.... at least 2-3 more times, in that order. I tried to contact their support, but after typing out all of the info, I click on the button to submit and nothing happens. Obviously it's a company wide thing and they don't care.
2019-10-23	Liam Groen	Very good
2019-03-17	Aiden Dennis	I like it because It protects me from hackers and viruses.
2018-12-05	Michael J	I really like Virtru - but it totally conflicts with the new gmail interface. With Virtru chrome extension enabled and gmail using the new (now mandatory) interface - gmail stops working. Clicking anything in gmail (eg Compose) does nothing. Disabling the Virtru extension solves the problem. Switching to the old gmail interface (back when you could) also resolved the issue. I'd love to use Virtru, but obviously if you can't use gmail, then it's pointless. Also - there are features such as disabling forwarding or creating an expiration date on your emails that are shown as greyed out options in Virtru when you send an email. I believe these require a pro subscription - but good luck to you if you can figure out how to get that for the personal gmail version (ie not g suite).
2018-11-18	A Google user	Simple to use and highly effective method of managing information - I have now implemented the solution for my enterprise
2018-10-16	Shaya Klechevsky	Was working more or less ok with the old gmail layout (was getting weird rendering on the compose window) but now that the gmail UI has been force updated for everyone, the chrome plugin doesn't seem to work anymore. Any ideas on when to expect a fix?
2018-08-31	Heather Couturier	I really loved this until I realized I could no longer edit or add canned response emails. I use this function a lot as I need to send the same, exact emails out to various people for a number or reasons. I had to remove the app.
2018-03-16	Mathieu Bourhis	It breaks gmail search "Exact phrase like this" is searched as Exact OR phrase OR like OR this I'd rather filter gmail as intended without the app and decrypt manually.
2018-01-16	Casey Loveland	Works well.
2017-11-29	Cory Norris	So east to use. Gives you options that no other secure emails source does. I never leave reviews but had to, because I can't believe its not more widely used.
2017-10-23	Lynn Deman	Works very well with little to no configuration. A very elegant one button solution to encrypting gmail messages.
2017-10-13	Andrew S Keenan	woks well
2017-08-16	Michael Sagaser	I think it's one of the better solutions out there. It isn't without issue, though. For instance, in testing, I've not been able to revoke access once the recipient opened the email. Also, the customized intros haven't worked, either. Customized intros are supposed to be the part of the body text that isn't encrypted. I've never been able to get it working. I've only really tested in Chrome, not Firefox.
2017-06-20	Douglas Turner	Horrible, I mean Horrible customer support... I am on email number 10 just trying to cancel. This was after their software crashed 4 of our clients computers, and they refused to give us a call back. Our emails are not getting read, if you customers or vendors are sophisticated at all, it will take 5 minutes for them to read your email. We are moving to Paubox it is seamless and background based only. Now this is something that works we tried it out for a week and could not believe how responsive they are and how well the system works no need to choose what to encrypt it all gets encrypted. WOW just wow, it makes me sick that we stuck it out so long with VIRTRU we made so many of our clients and vendors angry just because we were trying to be HIPAA compliant.
2017-04-06	chad tunis	works as advertised
2017-02-12	Wei Li	worst install experience. went to the website but could not find where to install it. eventually had to google to find a way for installation.
2017-02-10	Computer Support	It seemed to work. But it took 5 minutes to decrypt a draft of my email. Chrome kept saying it wasn't responding. But it eventually worked.
2016-11-09	Rasa Aleksic	best
2016-08-30	Faisal Mahsud	The idea of not sending passwords is great! Easy to setup with great features such as time based expirations for sent mail ... Well Done!
2016-08-26	Frank LoCascio	Does so much more then just end-to-end encription
2016-06-16	Chris Richards	I'm not sure what the negative reviews were expecting. This gives you a very secure solution without having to send everyone passwords, or using a separate email for secure (like Proton). Ideal for exchange of private information, intellectual properties, and that grocery list you encrypted just cuz.