Care Mate

Care Mate is a private, enterprise-grade workforce management platform built exclusively for authorized employees of UK residential care home organizations. Designed for the day-to-day operational needs of care home management companies, Care Mate brings shift scheduling, attendance tracking, payroll visibility, team communication, and task management into one secure mobile app — helping frontline staff and managers stay organized, connected, and compliant.

IMPORTANT — PRIVATE APP ACCESS
Care Mate is not a public consumer app. There is no open registration or public sign-up. Access is restricted to verified employees and contractors who have been pre-provisioned by their employer. If you have not received login credentials from your care home manager or central administration team, you will not be able to use this app. For login support, please contact your organization's IT or HR department.

WHO IS CARE MATE FOR?
Care Mate is purpose-built for the UK residential care sector and is used by:
• Care workers and support staff across multiple care home locations
• Registered nurses and clinical team members
• Care home managers responsible for rotas, attendance, and compliance
• Office and payroll staff at head office
• Authorized contractors working within partner organizations

Whether you are starting a morning shift, requesting time off, or checking your latest payslip, Care Mate gives you the tools you need — wherever you are.

KEY FEATURES

SHIFT SCHEDULING & ROTA MANAGEMENT
View your complete work schedule at a glance. See assigned shifts across different care homes within your management group, check start and end times, view location details, and receive push notifications when your rota is updated. Stay informed about last-minute changes so you never miss an important shift.

GPS-VERIFIED CLOCK-IN & CLOCK-OUT
Clock in and out of shifts with GPS location verification to confirm you are at your assigned care home. Location is collected only during clock-in and clock-out — not tracked continuously. This ensures accurate attendance records for payroll and gives management confidence that the right staff are on site at the right time.

DIGITAL TASK MANAGEMENT
Receive and complete assigned work tasks directly from your phone. Managers can assign time-sensitive duties and track completion in real time, supporting consistent care delivery and helping teams stay on top of daily operational requirements across all locations.

LEAVE & ABSENCE REQUESTS
Submit holiday, sick leave, and time-off requests through a simple digital workflow. Track the status of your requests and receive notifications when they are approved or declined. Managers are notified instantly, helping prevent staffing gaps across the rota.

PAYROLL, EARNINGS & PAYSLIPS
Access your payroll information securely from your device. View worked hours, earnings history, and download official payslips. Optionally store your bank account details for payroll processing — managed securely and accessible only to authorized employer personnel.

SECURE TEAM MESSAGING
Stay connected with colleagues and management through in-app direct and group chat. Share work-related updates, messages, and file attachments without relying on personal messaging apps. All communication is limited to authorized staff within your organization.

PUSH NOTIFICATIONS
Receive timely alerts about shift changes, new messages, leave request updates, task assignments, and important announcements from your employer. Notification permissions are optional and can be managed in your device settings at any time.

PROFILE & ACCOUNT MANAGEMENT
Manage your employee profile, update your photo, change your password, and review your account settings. Keep your information up to date so your employer's records remain accurate.

Care Mate — smarter workforce management for UK care home teams. Purpose-built. Private. Secure.