Моето топло

The mobile application of Toplofikatsia Sofia EAD provides customers with a quick and convenient way to access their invoices, track the consumption of all their properties, request an electronic invoice, as well as be informed about accidents and scheduled repairs.

My profile maintains up-to-date customer data and consumption objects. The user has the option to add or remove their objects, as well as to request receipt of an electronic invoice. The application provides an opportunity to manage notifications, and users can state their notification preferences - way, event to receive notifications.

Invoices, debts and payments - offers customers the convenience of paying invoice debts without the need to visit an office of Toplofikatsia Sofia EAD. Users have access to invoices issued in the last 36 months and payment history, as well as the ability to quickly and easily download available invoices. In this way, Toplofikatsia Sofia EAD strives to reduce the paper document turnover and to save time.

Accidents and planned repairs - provides information about accidents that have occurred and planned repairs. The data is available both visually on an interactive map and in a list view.

Reports and inquiries - any user can report a problem or accident. The need to visit the offices of Toplofikatsia Sofia EAD is eliminated and the service time is shortened. The transparency of signal processing is increased.

References - provides the opportunity for registered customers to filter by various criteria the available information about the properties registered in their profile, to track and compare the invoiced monthly and annual consumption, as well as to download the selected information in tabular form on their own electronic device. The application enables comparisons with previous periods. Provides the following references: consumption for the property, consumption for condominium and annual equalization.

Monitoring (monitoring of subscriber station parameters) - provides real-time information on subscriber station parameters, guarantees transparency and quick access. The parameters that can be monitored are: outdoor temperature, heating temperature and hot water temperature. Heating and hot water schedule tracking is also available.