PAY@KL

Name: PAY@KL
Rating: 2.24 (5713 reviews)
Author: Dewan Bandaraya Kuala Lumpur

By: Dewan Bandaraya Kuala Lumpur

DBKL services at your fingertips

Features & Capabilities

PAY@KL is a user-friendly payment application designed specifically for services offered by Dewan Bandaraya Kuala Lumpur (DBKL). It consolidates four major payment services into a single platform, enabling users to process payments quickly and conveniently. The app serves both residents and businesses in Kuala Lumpur, aiming to provide a seamless, efficient, and centralized solution for handling DBKL-related payments. With PAY@KL, navigating municipal fees becomes straightforward, removing complexities and saving time.

Ideal for those requiring regular interaction with DBKL services, PAY@KL enhances accessibility and simplifies financial management related to city services. It’s an essential tool for ensuring timely payments and staying compliant with municipal requirements in Kuala Lumpur.

User Growth & Download Statistics

App

By:

Dewan Bandaraya Kuala Lumpur

Downloads:

562,534 4.28K

Rating:

2.24

(5,713) 38 new ratings

Version:

2.0.21 Last updated: 2026-03-06

Version code:

Creation date:

2019-08-21

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
com.google.android.providers.gsf.permission.READ_GSERVICES Low risk
android.permission.ACCESS_NETWORK_STATE Safe

Size:

46.67MB

Email:

jp*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 91,031 ▲ 1,175

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Dewan Bandaraya Kuala Lumpur

Google Play Store

https://play.google.com/store/apps/details?id=my.gov.dbkl.mobis

Email:

jp*****@gmail.com

Website:

http://mobis.dbkl.gov.my/

User Reviews

The reviews largely report reliability problems. Users frequently cannot log in or register, the payment gateway is repeatedly down or unresponsive, and the app experiences long loading times and maintenance downtime. Several reviews note limited payment options and failed attempts to pay summons via QR/barcode. Overall, the app is viewed as unusable for essential tasks like tax/summon payments, with numerous buffering, lag, and sign-in issues. Core fixes recommended include stable authentication, a reliable payment gateway, broader payment methods, and performance optimizations to avoid maintenance downtime.

Pros

Cons

Payment gateway consistently down or non-functional, preventing payments.
Frequent login/signup failures or authentication bugs.
App slow, loading, or often under maintenance, making payments unusable.
Limited payment options and transactions often failing.
Cannot locate summons or pay via QR/barcode; scan/payment failures and related UI issues.