Reviews of EzDriver

By: EzCab Sdn Bhd

List of user reviews and ratings for EzDriver

Total ratings

5.00 (Rating count: 1,483)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate EzDriver's straightforward and safe interface, accurate maps, and efficient payment features. However, many report frequent bugs including crashes and difficulty accepting jobs. Drivers find the fare rates too low with added fees, and some mention the inability to cancel trips when necessary. Ads, notably intrusive ones, disrupt user experience, and app updates sometimes lead to functionality loss. While the app is better than some competitors and easy to use, consistent technical and business issues affect driver satisfaction.

Pros

Easy and straightforward app interface for drivers.
Safe and reliable riding experience in various locations.
Accurate map and convenient e-payment methods including easy top-up.
Better driver app experience compared to competitors like Grab and MyCar.
Good customer support and easy driver registration process (aside from some glitches).

Cons

Frequent app bugs: crashes, hangs, freezes, and failures to accept jobs.
Low and unbalanced fare rates with additional fees impacting driver earnings.
Inability to cancel accepted trips causing driver inconvenience.
Irritating ads within the app disrupting usage, especially adult ads blocking essential features.
Problems with app updates causing loss of functionality and location detection issues.

Upgrade to see all 11 reviews

User Reviews

Recent rating average: 3.70

All time rating average: 5.00

Upgrade to see all 11 reviews

36% (4)

Date	Author	Comment
2022-06-23	AV*****	Why job screen appears empty with zero info but only accept button? I'm reinstalling.... again same problem reinstalling again
Why job screen appears empty with zero info but only accept button? I'm reinstalling.... again same problem reinstalling again
2022-05-25	mi*****	Have too many bugs, cant accept jobs, always unlock screen, and also ads by google so damn irritating, all time hang or blacked out, need to restart app just to occured again.
Have too many bugs, cant accept jobs, always unlock screen, and also ads by google so damn irritating, all time hang or blacked out, need to restart app just to occured again.