Portal do Solicitante

Portal do Solicitante is a customer portal designed to streamline communication between end customers and analysts. It provides users with a direct channel to submit service requests, interact with analysts where the service occurs, and conveniently access the history of past calls. This eliminates the need for phone calls or emails, making the support process more efficient and user-friendly.

The extension improves the quality of issue documentation by allowing customers to easily record their requests without requiring technical knowledge. By centralizing communication and historical data, Portal do Solicitante enhances service quality and customer satisfaction.