IT Glue Chrome Extension
Quickly and securely access all of your IT Glue passwords, create passwords, and preview your assets right from within Chrome.
Total ratings
2.87
(Rating count:
60)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Essential for accessing IT Glue credentials quickly
- Saves time in retrieving credentials compared to manual navigation
- Provides a way to manage multiple client logins
Cons
- Frequent bugs and instability, often breaking web interfaces
- Inconsistent performance, with many users experiencing issues logging in or retrieving passwords
- Problems with autofill features and support for OTP/MFA, leading to frustration
Most mentioned
- Extension frequently requires signing in again, despite being logged in
- Autofill feature does not work reliably or often breaks websites
- Users express frustration with recent changes that affect usability
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User reviews
Recent rating average:
1.80
All time rating average:
2.87
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-11-20 |  | | en | Used to work well. As of a few weeks ago it no longer works. |
| 2024-11-20 |  | | en | This used to be a really solid extension. Over the last year or so it has become more and more problematic and as of last week no longer auto populates passwords. There is no communication from ITG regarding its status and it seems largely abandoned. Do not rely on this extension. |
| 2024-11-14 |  | | en | Stopped auto filling last week (week of nov 8th 2004). Prior to that is worked very well.. so much so that its causing productivity issues now that its not working correctly. I would take the 1 start reviews with a grain of salt.. been using this for 2 years now and its very handy. |
| 2024-11-13 |  | | en | Honestly I believe this extension could use a re-write. Lots of weird behavior. Failing to autofill, autofill icon floating off the password box, no OTP autofill, extension doesn't save state when clicked off of it. No shared session between this extension and the full site, etc. |
| 2024-11-13 |  | | en | This year 2024 the extension has been very problematic. Sort of a normal thing when Kaseya buys a product. |
| 2024-09-25 |  | | en | The extension is working more and more poorly. The lack of maintenance to this essential component of IT Glue is a solid reason to AVOID the IT Glue Platform. |
| 2024-11-07 |  | | en | Please improve this extension, many instances of bugs, failing to autofill correctly, breaks frequently not ideal end user experience and is required by org. |
| 2024-10-23 |  | | en | Barely worked good before and recently the autofill drop down doesn't let you scroll down to see more passwords and the Create Password is hovering over top of the password list and isn't clickable. |
| 2024-09-25 |  | | en | hot garbage, they still dont support OTP autofill, and extension tends to break itself quite often. |
| 2024-09-18 |  | | en | Please for the love of god revert the recent change that opens the page when you click on the entry, this extension is now entirely useless. |
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