Pocket Staff

Pocket Staff is the all-in-one management app for restaurants using the Pocket platform. Designed for owners, managers, waiters, and kitchen staff — everything you need to run a smooth service, right from your phone or tablet.

POINT OF SALE
Take orders directly from your phone or tablet. Browse the full menu by category, add item modifiers and special requests, apply active promotions, and send orders to the kitchen instantly. Support for dine-in, takeaway, and delivery orders.

KITCHEN DISPLAY SYSTEM (KDS)
Real-time order tracking for kitchen and bar staff. Filter orders by station (grill, bar, desserts), bump orders when ready, and keep every station in sync. Never miss an order again.

TABLE MANAGEMENT
View all tables at a glance on a grid or interactive floor plan. Assign waiters to tables, join tables for large parties, track table status in real time, and manage upcoming reservations with availability alerts.

ACTION CENTER
Your real-time dashboard for what needs attention right now — pending QR orders awaiting approval, service requests from customers (call waiter, request bill), dishes ready for pickup, and upcoming reservations. Approve or reject orders with a single tap.

PAYMENTS & INVOICES
Accept cash or card payments with full invoice support. Split bills by items or equally between guests. Void individual orders with manager PIN authorization. Fiscal receipt printing supported for compliance.

SPLIT PAYMENTS
Flexible payment options for every situation. Pay the full bill, split equally between N guests, or select specific items to pay separately. Each portion generates its own fiscal receipt.

RESERVATIONS
Full reservation management with guest details, party size, table assignment, and status tracking. Create, confirm, seat, and complete reservations without leaving the app.

REPORTS & ANALYTICS
Daily revenue summaries, top-selling items, peak hours analysis, staff performance rankings, table turn times, and shift payroll reports — all filterable by date range.

INVENTORY MANAGEMENT
Track stock levels for menu items and raw ingredients. Set low stock thresholds and receive alerts before you run out. Log waste with reason tracking. Advanced mode supports full recipe (bill of materials) tracking.

SHIFT MANAGEMENT
Clock in and out directly from the app. Track break time with live countdowns. View shift history and export payroll reports by date range.

MARKETING & PROMOTIONS
View and manage active promotions including daily specials, happy hours, BOGO deals, and discount campaigns. Send push notifications to customers with one tap.

OFFLINE SUPPORT
Core POS functionality works even without an internet connection. Orders are queued locally and automatically synced when connectivity is restored.

MULTILINGUAL
Full support for English, Macedonian, and Albanian. Switch language instantly from your profile.

SECURE & ROLE-BASED
Granular permissions ensure each staff member only sees what they need. Owners, managers, waiters, chefs, and cashiers each have their own tailored experience.

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Note: Pocket Staff requires an active Pocket subscription and login credentials provided by your restaurant owner or manager. Download the Pocket Spot app if you are a customer looking to browse menus and place orders.