Webchat Autopilot for HMRC

HMRC webchat without watching and waiting. Webchat Autopilot grabs your attention when an advisor is ready.

Total ratings for Webchat Autopilot for HMRC

5.00 (Rating count: 3)

See reviews for Webchat Autopilot for HMRC on Chrome Web Store

Recent reviews for Webchat Autopilot for HMRC

Recent rating average: 5.00

All time rating average: 5.00

Rating filters

100% (3) 4 star

Date	Author	Rating	Lang	Comment
2021-06-08	Dylan O'Rourke			Great extension. Requirement for any accountant!
2021-02-20	T			I work in an in-house tax team for a large multinational conglomerate. Unfortunately we don't have CCMs for all entities in our group, which is where I found auto-pilot to be useful. I prefer using HMRC webchat instead of calling for the ability to save the transcript but still have an issue of finding the right time to contact an advisor without an excessive wait time has been a bit hit and miss. I initially started with the basic version of this extension which allows you to keep webchat running on a different tab as you're working on other things. It then gives you an alert and changes the tab over so that you can be ready to speak to a HMRC advisor. This was useful but I've since upgraded to the premium version and it's an absolute gamechanger. You can pre-fill your question and name into the extension which will automatically fill into the HMRC webchat box (do this before you go onto the webchat page - it works a bit too quickly if there is an advisor ready) and I really like how you don't have to keep clicking refresh when there are no advisors available. This extension has allowed me to just keep working and keep the webchat in the background until an advisor is ready - no extra time wasted having to keep checking the page, missing someone because you didn't see it and the prefilling is a nice touch. I've tried this for Stamp Duty and Corporation Tax webchats and it's made the process much easier. I recommend this product, but for the full experience I think the premium is worth trying. It's not something you thought you needed to speak to a HMRC advisor but once you've had it, it's hard to work without it (unless you really like queueing and pressing refresh every so often).
2021-02-18	Aaron A			Up until about 2 years ago I used to make mashed potatoes with a fork (bare with me - I'm going somewhere with this). Then, in a moment of extravagance I decided to buy a £2.99 potato masher. I can't tell you how much of a life changer that decision was. I love mash potato, and now I don't hate to make it! It was such a small change, but the impact was surprisingly large. Okay, before I go further I'm going to put my cards on the table. I built Webchat Autopilot so maybe you'll want to try the plugin before you believe my review. I figure it's okay to review it myself because I've personally used it for chatting with HMRC webchat advisors about self assessment and corporation tax... Anyway, with that out the way I think Autopilot is awesome! For me the best bits are: ► It takes away the anxiety of not knowing when the "speak to an advisor" link will appear - because you can just make the plugin wait for you. ► It helps me get into the queue so quickly. It's freaking amazing to watch the link get auto-clicked, the form automatically filled in. I love it! I've spent a lot of time, effort and energy figuring out how to make HMRC webchat better. This plugin is the best way I know how. I really think it's like a potato masher... but for HMRC.