Reviews of Cryptopay: Spend Crypto Daily

By: Cryptopay Ltd

List of user reviews and ratings for Cryptopay: Spend Crypto Daily

Total ratings

2.38 (Rating count: 1,708)

Review summary

Users find Cryptopay generally easy to use and appreciate the responsive customer service and strong security. The app supports simple crypto-fiat conversion and card use. However, many report frustrating verification steps with unclear document requirements and inconsistent support responses. Technical glitches including app errors and transaction delays are common complaints. The sending crypto process is cumbersome due to manual fee calculations. Despite these issues, positive features like security, user interface, and helpful support stand out.

Pros

Easy to use interface and straightforward application process
Responsive and helpful customer support with real people rather than bots
Good security features including thorough verification processes
Reasonable fees compared to other similar apps
Allows easy conversion between crypto and fiat currencies with a useful card functionality

Cons

Verification process can be difficult, with repeated rejections and unclear requirements
Customer service can be inconsistent or unresponsive in some cases
App has technical issues like frequent errors, unavailability of card loads, and stuck verification screens
Crypto sending process is complicated due to unclear fees that users must calculate manually
Slow or unpredictable bank transfer times, affecting withdrawal and deposit processes

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User Reviews

Recent rating average: 2.60

All time rating average: 2.38

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160% (8)

Date	Author	Comment
2024-11-20	Ni*****	A** hole company, I was verified, then they removed my verification, when I resubmitted my verification documents they did not accept it and blamed me, that I could nit verify my account, then wioed my account because I was not verified. Never trust them. Replying feedback. I contacted your support many times, but no luck.
A** hole company, I was verified, then they removed my verification, when I resubmitted my verification documents they did not accept it and blamed me, that I could nit verify my account, then wioed my account because I was not verified. Never trust them. Replying feedback. I contacted your support many times, but no luck.
2024-09-04	Al*****	Absolute scammers trying to play a decent startup. More than a year ago, this service lost his license of service his bank cards, and therefore, I got money stuck in their non-working bank card account. And now that they are starting with a new bank card program, they have blocked my access to my account under the reason of "additional verification". Now they not accept my residency permit to pass "additional verification". But when they opened account for me, more than one year ago, it was Ok.
Absolute scammers trying to play a decent startup. More than a year ago, this service lost his license of service his bank cards, and therefore, I got money stuck in their non-working bank card account. And now that they are starting with a new bank card program, they have blocked my access to my account under the reason of "additional verification". Now they not accept my residency permit to pass "additional verification". But when they opened account for me, more than one year ago, it was Ok.