Ask Vic (by VisualSP)

Vic is the enterprise help assistant that delivers answers and guidance for any web app or site when and where customers need them.

Ask Vic by VisualSP: Your Enterprise Help Assistant

Ask Vic by VisualSP is a Chrome extension offering context-sensitive support for web-based SaaS applications. It includes free access to a range of Office 365 & Dynamics 365 support content. Subscriptions offer additional features like content packs, creation of custom help items, usage analytics, in-app alerts, and the ability to add your own help content. It aids faster software learning and can reduce support tickets by up to 50%.

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Extension stats

By: https://www.visualsp.com

Users: 20,000+

Rating: 4.50

(8)

0.50

Version: 2.1.237 (Last updated: 2025-02-24)

Creation date: 2022-09-05

Permissions:

storage
unlimitedStorage
webNavigation
webRequest
webRequestBlocking

Host permissions:

http://*/*
https://*/*

Size: 1.04M

Email: fe*****@visualsp.com

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 6,062 ▲ 143

Other rankings

#203 in guide keyword 6 ▲

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

User reviews

As a consultant I have numerous clients that have deployed VisualSP with great success resulting in improved communications and increases in cost savings. Unlike built in app provided help, such as what is provided within various SaaS applications, the integrated and contextual help that VisualSP offers gives users direct access to information that is relevant to their specific business and governance requirements. With the addition of the new AI Assistant my clients are able to gain integrated generative and analytical AI features without the cost or overhead of similar applications such as Copilot while also gaining additional functionality like prebuilt business specific prompts and analytics tracking. I always recommend VisualSP to my clients and they have not disappointed!

Gary Lapointe, 2025-03-07

Fantastic support tool! Our employees are more confident using new systems because of the in-app walkthroughs.

Jeremy Tice, 2025-03-06

Fantastic tool for on-demand help. It's lightweight and unobtrusive, yet effective. The AI assistance is a game changer for speeding up my workflow as well.

Cody Steen, 2025-03-05

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Extension safety

Risk impact

Ask Vic (by VisualSP) requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Ask Vic (by VisualSP). Use it at your own risk.

Risk likelihood analysis details

High This extension was recently updated in the past month. New updates may not be stable or safe.
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Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
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