Reviews of Proozy

By: Proozy

List of user reviews and ratings for Proozy

Total ratings

4.62 (Rating count: 288)

Review summary

Users appreciate Proozy for its excellent deals on brand name products, quality merchandise, and significant savings that make it ideal for holiday shopping. However, there are frequent complaints about poor app usability including login loops and ineffective filters, consistent shipping delays, and unresponsive customer service. Many users face difficulties with returns and refunds, and the app does not retain payment or address info, leading to repeated data entry. Despite product satisfaction, these operational issues diminish overall user experience.

Pros

Offers great deals and excellent prices on brand name and quality merchandise.
Wide variety of products including clothing, fitness gear, and luxury/high-quality items at discounted prices.
Frequently has sales and seasonal deals that attract repeat customers.
User praise for quality of products and value for money saved.
Convenient for holiday and birthday shopping with significant savings.

Cons

App and website have account login issues, requiring repeated sign-ins and registration loops.
Shipping delays are common, with many users reporting late or unfulfilled orders, particularly around busy seasons.
Customer service is unresponsive or ineffective, with many users reporting no replies to inquiries or problems with returns and refunds.
App does not save user information such as addresses or payment methods, forcing repeated entry during purchases.
Filtering options (such as size selection) do not work properly, making product searches time-consuming and frustrating.

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User Reviews

Recent rating average: 4.40

All time rating average: 4.62

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9% (9)

Date	Author	Comment
2025-01-29	Ji*****	banging deals and great items for all! Mainly year end seasonal deals but brand name chit on sale hereee folks!!
banging deals and great items for all! Mainly year end seasonal deals but brand name chit on sale hereee folks!!
2025-01-09	Ch*****	Used to have better deals but still find good buys.
Used to have better deals but still find good buys.