Tawseel Merchant

Tawseel Merchant is the official client application designed for store owners and merchants registered on the “Location Karbalaa” delivery platform. This application streamlines logistics and shipment management through a powerful, easy-to-use interface.

Key Features for Merchants:
- Quick Order Creation: Dispatch delivery orders by entering customer addresses, package details, and cash-on-delivery amounts.
- Precise Store Location Pinning: Set and update your physical store location on interactive maps to help drivers find you instantly.
- Live Driver Tracking: Monitor the assigned driver's live GPS coordinates on the map during active delivery routes.
- Instant Push Notifications: Receive real-time status updates on shipments (Order Created, Picked Up, Out for Delivery, Delivered, and Returned).
- Secure Data Deletion: Complete control over your data with an in-app “Delete Account” button that permanently erases your authentication records and personal profiles.
- Technical Support Chat: Direct messaging channel with platform support and dispatchers to resolve shipment issues quickly.