Halo Enhancements

Adds buttons and functionality to HaloPSA

Halo Enhancements

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Extension stats

By: Shammam Consulting Services, Inc.

Users: 68

Rating: 5.00

(1)

Version: 2.3 (Last updated: 2023-10-05)

Creation date: 2023-09-12

Risk impact: Moderate risk impact

Risk likelihood:

Low risk likelihood

Manifest version: 3

Permissions:

tabs
scripting
storage
cookies

Host permissions:

*://*.rmm.datto.com/*

Size: 43.15K

Email: ch*****@shammamconsulting.com

Ranking

# 77,888 ▲ 4,153

Other rankings

#31258 in Workflow & Planning ▲ 231 #80 in ticket keyword 71 #171 in service keyword 38 ▲ 1 #277 in paste keyword 43 ▲ 7

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

This plugin is intended for HaloPSA Agents. We also have a few improvements for when using Datto RMM.

These enhancements will improve your productivity using HaloPSA.

NOTICE: Check the Options page to configure your Halo subdomain/tenant url.

Features:

Ticket lookup from the browser address bar. Click inside the Browser address bar and type "ha" then press <tab>. This will prompt for the ticket #. Type or paste the ticket # and press <enter>.

NOTE: Make sure to disable your pop-up blocker for your Halo URL. This is the most common reason tickets do not open.

Copy/Paste Ticket Number & Title along with URL with one click. See image below for the new copy/paste functionality. This will generate a friendly looking link.