Chrome-Stats extension
Quality
Quality is a tool for improving customer support quality, allows you to effortlessly provide peer-reviews without leaving your CRM.
Stats
- tabs
- identity
- https://*.zendesk.com/
- https://*.zendesk.com/
- http://*.launchoperator.com/waizen
- https://*.launchoperator.com/waizen
- https://js.stripe.com/
- https://accounts.google.com/o/oauth2/*
Chrome-Stats Rank
Other platforms
Summary
Quality, within the Operator framework, addresses the needs of Quality Assurance Managers who are responsible for maintaining and enhancing the quality of interactions within CX teams. Its intended purpose is to provide a seamless and cost-effective solution for improving agent performance, monitoring customer interactions, and ensuring consistent service quality through peer-to-peer feedback.
User reviews
Lyndi Theunissen, 2024-03-20Safety
Risk impact
Quality is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install Quality if you trust the publisher.
Risk likelihood
Quality is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.
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