Quality
Quality is a tool for improving customer support quality, allows you to effortlessly provide peer-reviews without leaving your CRM.
Quality - Enhance Customer Support Effectiveness
"Quality" is a Chrome extension designed for Quality Assurance Managers in customer support. It enables seamless peer-reviews and performance monitoring, empowering CX teams to enhance interaction quality and ensure consistent service through effective feedback mechanisms.
Extension stats
Manifest V3
Permissions:
- tabs
- identity
Host permissions:
- https://*.zendesk.com/
- https://*.zendesk.com/
- http://*.launchoperator.com/waizen
- https://*.launchoperator.com/waizen
- https://js.stripe.com/
- https://accounts.google.com/o/oauth2/*
Size: 9.69M
Email: su*****@aprikot.io
URLs: Privacy policy
Full description: See detailed description
Other platforms
Not available on Android
Not available on Firefox
Not available on Edge
User reviews
by 
George Woolham, 2024-07-22
George Woolham, 2024-07-22 by 
Lyndi Theunissen, 2024-03-20
Lyndi Theunissen, 2024-03-20Extension safety
Risk impact
Quality requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk impact analysis details
- Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
- Critical ******* ****** ** *** ********* ******** ************ ******************* *********** **********
- High ******* ******* **** *** ****** ***** *** ***** ** ******* **** ********* ********* ** * *********** *****
Risk likelihood
We don't have sufficient data to confidently determine the risk likelihood of Quality. Use it at your own risk.
Risk likelihood analysis details
- High This extension was recently updated in the past month. New updates may not be stable or safe.
- High **** ********* *** *** **** ****** ********* ********** *** *** ** ****** ** *****
- Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
- Good **** ********* *** **** **** *******
Upgrade to see full risk analysis details
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