Companion for Cisco Finesse

Keep track of your Finesse state without looking at the Finesse tab.

Companion for Cisco Finesse: Chrome Extension

Companion for Cisco Finesse is a free Chrome extension that allows you to keep track of your Finesse state without constantly checking the Finesse tab. It sends notifications if you've been in Not Ready status for too long or if Finesse loses connection. It also provides quick access to Finesse through the extension icon and offers a keyboard shortcut for faster navigation.
Install from Chrome Web Store

Extension stats

Users: 90
Rating: 5.00
(1)
Version: 0.0.1 (Last updated: 2021-03-06)
Creation date: 2021-03-05
Risk impact: Moderate risk impact
Risk likelihood:
Manifest version: 2
Permissions:
  • storage
  • tabs
  • notifications
Size: 74.93K

Other platforms

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Not available on Firefox
Not available on Edge
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Extension summary

Analyze keywords

This free extensions adds some handy features.

  • Sends a notification if you've been in Not Ready for a configurable length of time.
  • Sends a notification if Finesse has lost connection.
  • Click on the extension icon to open or find Finesse.
  • Keyboard short cut to get to Finesse quickly.

User reviews

A great companion to the Cisco Finesse experience; brings small but impactful features any Agent can appreciate!
by Anthony Holloway, 2021-02-05
View all user reviews

Extension safety

Risk impact

Companion for Cisco Finesse requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

Companion for Cisco Finesse has earned a fairly good reputation and likely can be trusted.

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