BT Cloud Work for HubSpot

Name: BT Cloud Work for HubSpot
Rating: 2 (1 reviews)
Author: RingCentral

BT Cloud Work for HubSpot Chrome Extension

BT Cloud Work for HubSpot is a Chrome extension that enables users to leverage BT Cloud Work calling capabilities, access text messages and voicemails, click-to-call and click-to-SMS from HubSpot, and log calls and messages with associations. It also offers analytics and the flexibility to work from any PC or Mac.

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Extension stats

By: RingCentral

Users: 144

Rating: 2.00

(1)

Version: 24.3.13 (Last updated: 2024-10-11)

Creation date: 2023-01-11

Risk:

Permissions:

background
notifications
storage
system.display

Host permissions:

https://*.ringcentral.com/*
https://*.ringcentral.biz/*

Size: 3.40M

Email: is*****@ringcentral.com

URLs: Privacy policy

Full description: See detailed description

Source: Chrome Web Store

Ranking

# 63,779 ▲ 306

Other rankings

#27260 in Workflow & Planning ▲ 43 #32 in work keyword 48 ▲ 10 #35 in cloud keyword 18 ▼ 1

User reviews

It works, but many improvements needed. Call Direction is not mapped to the corresponding HubSpot field, instead it is entered into the Call notes. The auto-logging feature creates contact records for unknown callers, leaving it up to the call handler to edit the record, negating the time save from auto-logging. While we deter users from using this feature, there is no admin level control over it, so we can't police its use effectively. Addressing these issues would make big improvements to the integration.

Joshua Cable, 2024-06-03

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Extension safety

Risk impact

BT Cloud Work for HubSpot requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details

High Injects scripts into web pages, which may alter or extract site contents, resulting in a substantial risk.
Medium ******* ******* ************* ***** *** ** ******* *** **** ******* ****** ******** *******
Low ******* ****** ** *** ********* ******** **************** ***************

Risk likelihood

BT Cloud Work for HubSpot is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
Medium **** ********* *** *** **** *******
Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****

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