Konciv Support Tools

Capture comprehensive debugging information with one click and keep Konciv updated with automatic cache clearing.

Features: • Screenshot capture - Automatically download page screenshots • Console logs - Capture JavaScript errors, warnings, and console output (Chrome only) • Network logs - Track all HTTP requests, responses, and status codes (Chrome only) • Browser environment - Collect browser version, viewport, screen size, and system info • Page application data - Capture localStorage, sessionStorage, and cookies for debugging • Quick updates - Clear cache and localStorage for Konciv with one click

How It Works:

1. Click the extension icon
2. Describe your issue
3. Select what to capture (screenshot, console, network, page data)
4. Click "Capture & Open Email"
5. Review the formatted data in your email client
6. Send to your support team

To Update Konciv:

1. Navigate to hub.konciv.com
2. Click "Get Latest Konciv Updates" button
3. Cache and localStorage will be cleared automatically
4. Page will refresh with latest updates

Privacy & Security: • All data stays local on your computer until you manually send it • No API calls, no external servers, complete privacy • No tracking, no analytics, no data collection • Only saves your email preference locally

Note: Console and network log capture is available in Chrome only. Firefox does not support the debugger API required for this feature.