Cirrus Insight

Cirrus Insight brings professional email tools to your inbox to boost your productivity and help you conquer email.

Total ratings for Cirrus Insight

4.04 (Rating count: 170)

User reviews summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Saves time with Salesforce integration
Neat interface for email management
Automatically tracks email opens and clicks

Cons

Frequent login issues
Buggy and crashes often
Slow and resource-intensive on Chrome

Most mentioned

Frequent login issues
Saves time with Salesforce integration
Buggy and crashes often
Neat interface for email management
Slow and resource-intensive on Chrome

See reviews for Cirrus Insight on Chrome Web Store

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Recent reviews for Cirrus Insight

Recent rating average: 2.60

All time rating average: 4.04

Upgrade to see all 166 reviews

Rating filters

5 star

10% (16)

Date	Author	Comment
2022-11-17	Michael Gilley	Always disappearing from Gmail Chrome. Never sure if emails have been logged and then have to uninstall and reinstall. Been on to support a few times and it's like as if they have never heard of such an issue...
2022-05-18	Rob Damiani	fantastic extension that actual makes Salesforce bearable to use.
2021-10-28	Julie Fekete	I have to remove from chrome and add to chrome multiple times a day because Cirrus keeps crashing. It's nice when it actually works, but it's annoying to have to remove & add daily in order for it to work.
2020-08-20	Jan Kuttab	Never seems to actually work correctly, always disappears and closes itself and never registers an email even though the contact is in Salesforce. Overall Cirrus has the potential to make life significantly easier but falls short on every level.
2020-01-14	Robbie Harris	Cirrus is great when it works, however getting the extension to actually load into gmail has turned into a daily battle. Occasionally it loads successfully when I log into my work computer for the day with no issues, however recently I have to spend time either updating the addon, logging into cirrus insight's website, logging out of my work email and then back in, or completely uninstalling the extension and reinstalling it. Not sure which combination of these things will work on any given day so I'm stuck having to try them all until it actually loads in my inbox again. It shouldn't take this much effort so consistently to get something to work that your licenses and pays for. When it works it is a great tool, however I spend more time trying to get it to work every day than should be required.
2019-11-13	Gregory Williams	coolbeans
2019-11-12	Lee Modesitt	I've been using Insight for over two years. Like other reviewers, I'd say it has tools that can save a lot of time -- but only when they work. Lately, all the time I'd save with their solution is made up for in time spent reloading extensions, clearing cache and otherwise trying to make it work as designed.
2019-10-16	Ryan Young	Cirrus offers the most robust functionality to connect to Salesforce but there are a lot of bugs. I have also noticed that with some features, like email sync, they built a great product but then stop short of making it awesome. Overall as the admin I have spend an enormous amount of time managing this product with a small team of 45 sales reps. While it is hard to replace due to what it offers it is harder often times to deal with complaints and issues.
2019-07-26	Aaron Ebbinghouse	Works occasionally. Customer support just asks you to walk through a bunch of outdated FAQ articles. When it works, it's good. More often than not, you'll spend three hours or more a week with support.
2019-07-03	Sasha	It's a very useful tool. I like it's feature for setting up follow-up reminders by bringing back the email to the top of inbox. - I wish you could add a way to manage all of the scheduled for the future reminders under one separate tab in gmail or so (so you could close some in advance when have time/need). However, I often have issues with Cirrus: it logs you out of your Cirrus account which prevents you from doing your work, it sometimes has troubles with syncing with Salesforce which is also very inconvenient.

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