Chrome-Stats extension
AgileSNOW Extension
AgileSNOW Extension enhances experience with Service Now
What is AgileSNOW Extension?
Stats
- contextMenus
- storage
- notifications
- tabs
- https://*.service-now.com/
Chrome-Stats Rank
Other platforms
Summary
AgileSNOW Extension is adding some extra features to Service Now ticketing tool.
Please note that this extension has been tailored on specific instance and may or may not work properly on other instances...
You have to logon to ServiceNow once and confirm your instance for the extension to work properly and please note that some features requires configuration in settings, like highlighting group notes
Key features includes...
Dashboard:
- Provides overview of your incident, change, request and problem queues in single place.
- Provides easy SLA view on tickets in your queues
- Provides quick numbers of tickets assigned
- Provides special view for high severity incidents. You can configure what is treated as high severity and whether you want to be notified about any new in your queue in settings
- Provides view on pended tickets, their pend end and justification
- Provides notifications when new high severity ticket comes to your queue
Safety
Risk impact
AgileSNOW Extension is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install AgileSNOW Extension if you trust the publisher.
Risk likelihood
AgileSNOW Extension has earned a fairly good reputation and likely can be trusted.
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