RingCentral CRM Extension
A RingCentral extension for CRM platforms
Total ratings
3.83
(Rating count:
12)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
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spammy, or outdated. Pros
- Great support from the developer Da Kong, with excellent communication skills.
- Works well with Pipedrive, opening contacts in a new web page.
- Responds quickly to feature requests.
- Fixed issues quickly, leading to satisfaction with the app.
- Provides reliable integration with Insightly for some users.
Cons
- Issues with accessing Clio Contacts.
- No caller ID feature and cannot log time.
- Calls not auto logging to activity history in Insightly.
- Errors related to contact integration and messages stating 'contact cannot be found.'
- Poor response for unresolved issues from customer support.
Most mentioned
- Da Kong's support and communication
- Problems with Clio Contacts and auto logging
- Integration issues with Insightly
- Positive experiences with Pipedrive
- Feedback about unreliable features in the new extension
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Recent reviews
Recent rating average:
2.80
All time rating average:
3.83
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-11-18 |  | | en | we need dark mode |
| 2024-03-25 |  | | en | Been a ringcentral since inception, our property management company could not live without it, thank you Ringcentral for another great app. |
| 2024-01-12 |  | | en | Enough of a reason on its own to keep RingCentral and insightly indefinitely, rather than switch for cheaper solutions or those sold as being tailored for our industry (recruitment). |
| 2024-01-08 |  | | en | Great Extension! Da Kong has been great in getting me answers and helping me get this set up. He even did a youtube video so I can use this in my onboarding! Super helpful and tool for Clio! Thanks! |
| 2024-01-05 |  | | en | Super thanks to Da Kong, he is amazing, with excellent communication skills, and dedicated to support and help with the customers. I am very pleased with the service from Da Kong. |
| 2023-12-08 |  | | en | False promises. Ring Central does not access Clio Contacts. I can't log time and there is no caller ID. Very frustrating |
| 2023-11-09 |  | | I'm trying to use this for Clio. The CRM browser extension is not accessing Clio Contacts and doesn't enter in the phone logs once I hang up. I had to argue with Ring Central about the issue because they tried to tell me it was an issue with Clio, but the thing is, Ring OWNS the browser extension and Clio has no idea how it works LOL. | |
| 2023-11-09 |  | | en | I'm trying to use this for Clio. The CRM browser extension is not accessing Clio Contacts and doesn't enter in the phone logs once I hang up. I had to argue with Ring Central about the issue because they tried to tell me it was an issue with Clio, but the thing is, Ring OWNS the browser extension and Clio has no idea how it works LOL. |
| 2023-09-22 |  | | Downloaded the new Ring Central extension on 9/15/23. Let Ring Central know that calls are not auto logging to contact activity history in Insightly (like it used to with the old extension.) It's been a week & we've received no solution. Seems there is no contact integration between Insightly & the new Ring Central extension. All calls I make say contact cannot be found & I need to add contact to the CRM website. Sometimes I get an error message that says http line is too large, or something similar to that. | |
| 2023-09-22 |  | | en | Downloaded the new Ring Central extension on 9/15/23. Let Ring Central know that calls are not auto logging to contact activity history in Insightly (like it used to with the old extension.) It's been a week & we've received no solution. Seems there is no contact integration between Insightly & the new Ring Central extension. All calls I make say contact cannot be found & I need to add contact to the CRM website. Sometimes I get an error message that says http line is too large, or something similar to that. |
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