RingCentral App Connect
A RingCentral extension for CRM platforms
Total ratings
3.92
(Rating count:
13)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
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spammy, or outdated. Pros
- The app continues to improve with each release and the team is responsive to feedback.
- Great integration with Pipedrive, allowing quick access to contact information during calls.
- Helpful customer support, particularly noted for Da Kong's assistance.
Cons
- Integration issues with Clio Contacts and auto logging features not functioning.
- Lack of communication and solutions from RingCentral regarding reported issues.
- Some users have experienced errors with the new extension, such as contact not being found.
Most mentioned
- Integration problems with Clio and Insightly.
- Positive feedback regarding customer support.
- Ongoing improvements and new features being added.
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User reviews
Recent rating average:
3.20
All time rating average:
3.92
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2025-01-02 |  | | en | This is a great tool that keeps improving with every release. The team and product manager behind it are actively listening and taking on feedback via the RC forum and it has already come a long way since initial release. They're now bringing in AI/Transcript features too which is a much welcomed next step. If you're reading this and considering using the tool to connect with Bullhorn - I highly recommend it. Also recommend joining the community forum if you want to give input. |
| 2024-11-18 |  | | en | we need dark mode |
| 2024-03-25 |  | | en | Been a ringcentral since inception, our property management company could not live without it, thank you Ringcentral for another great app. |
| 2024-01-12 |  | | en | Enough of a reason on its own to keep RingCentral and insightly indefinitely, rather than switch for cheaper solutions or those sold as being tailored for our industry (recruitment). |
| 2024-01-08 |  | | en | Great Extension! Da Kong has been great in getting me answers and helping me get this set up. He even did a youtube video so I can use this in my onboarding! Super helpful and tool for Clio! Thanks! |
| 2024-01-05 |  | | en | Super thanks to Da Kong, he is amazing, with excellent communication skills, and dedicated to support and help with the customers. I am very pleased with the service from Da Kong. |
| 2023-12-08 |  | | en | False promises. Ring Central does not access Clio Contacts. I can't log time and there is no caller ID. Very frustrating |
| 2023-11-09 |  | | I'm trying to use this for Clio. The CRM browser extension is not accessing Clio Contacts and doesn't enter in the phone logs once I hang up. I had to argue with Ring Central about the issue because they tried to tell me it was an issue with Clio, but the thing is, Ring OWNS the browser extension and Clio has no idea how it works LOL. | |
| 2023-11-09 |  | | en | I'm trying to use this for Clio. The CRM browser extension is not accessing Clio Contacts and doesn't enter in the phone logs once I hang up. I had to argue with Ring Central about the issue because they tried to tell me it was an issue with Clio, but the thing is, Ring OWNS the browser extension and Clio has no idea how it works LOL. |
| 2023-09-22 |  | | Downloaded the new Ring Central extension on 9/15/23. Let Ring Central know that calls are not auto logging to contact activity history in Insightly (like it used to with the old extension.) It's been a week & we've received no solution. Seems there is no contact integration between Insightly & the new Ring Central extension. All calls I make say contact cannot be found & I need to add contact to the CRM website. Sometimes I get an error message that says http line is too large, or something similar to that. |
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