Natterbox Webphone Helper

Be more productive with Natterbox.

What is Natterbox Webphone Helper?

Natterbox Webphone Helper is a specialized Chrome extension designed to streamline and optimize the usage of Natterbox CTI and Webphone products. It automatically scans your browser tabs for telephone numbers and converts them into clickable links. These links, once clicked, initiate a call on the CTI. It enhances productivity by bringing the CTI into focus when the call commences. This extension is exclusively for Natterbox customers and remains ineffective without a Natterbox CTI.

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Extension stats

By: Natterbox Ltd

View on Chrome Web Store

Users: 1,000+

Rating: 4.00 (1)

Version: 1.19 (Last updated: 2023-10-03)

Creation date: 2022-07-07

Risk impact: Low risk impact

Risk likelihood: Low risk likelihood

Manifest version: 3

Permissions:

storage
system.display

Size: 141.31K

Email: su*****@natterbox.com

URLs: Privacy policy

Ranking

# 29325 ▲ 711

Other rankings

#25525 in Workflow & Planning ▼ 8

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Invaluable to anyone using the Natterbox CTI and Webphone products: scans your tabs for phone numbers and converts them to links that initiate a call on the CTI when clicked, and puts your CTI in focus when the call starts.

Please note - this extension is for Natterbox customers only, and has no effect unless you are using a Natterbox CTI.

Beta preview version

User reviews

This extension is invaluable for any staff requiring a visual presence of an inbound call. I do have to reinstall it (1.14) when relocating from the office back to home but not the other way around. On 1.14, the release was not ready for answering via the large pop up and could cause calls not to be hung up on correctly with our companies use of Omni-Channel. This morning (12/03/23) I note version 1.16 is now available after many months! But no release notes here or on the Natterbox community at this time. Hopefully now, the popup is fully interactive and I no longer need to remove and re-add after relocation.... It would then be a 5 star extension!