Natterbox Webphone Helper

Name: Natterbox Webphone Helper
Rating: 4.5 (2 reviews)
Author: Natterbox Ltd

Be more productive with Natterbox.

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Natterbox Webphone Helper is an essential Chrome extension designed exclusively for Natterbox CTI customers. It scans your browser tabs for phone numbers and intelligently converts them into clickable links that initiate calls directly through the Natterbox CTI. Additionally, when a call starts, the extension automatically brings your CTI interface into focus, allowing for a seamless and efficient calling experience.

Currently available as a beta preview, this extension significantly improves productivity for users by streamlining call initiation and management within the browser. Note that it requires active use of Natterbox CTI and Webphone products to function effectively.

Communication Productivity Sales

By:

Users:

Rating:

Version:

1.19 Last updated: 2023-10-03

Creation date:

2022-07-07

Risk:

Permissions:

storage
system.display

Size:

141.31K

Email:

su*****@natterbox.com

URLs:

Full description:

Source:

Chrome Web Store

Updated:

a day ago

Ranking

# 22,201 ▼ 21

Other rankings

#23687 in Workflow & Planning ▼ 26

User reviews

This extension is invaluable for any staff requiring a visual presence of an inbound call. I do have to reinstall it (1.14) when relocating from the office back to home but not the other way around. On 1.14, the release was not ready for answering via the large pop up and could cause calls not to be hung up on correctly with our companies use of Omni-Channel. This morning (12/03/23) I note version 1.16 is now available after many months! But no release notes here or on the Natterbox community at this time. Hopefully now, the popup is fully interactive and I no longer need to remove and re-add after relocation.... It would then be a 5 star extension!

AHC Internal, 2023-03-12

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Extension safety

Risk impact

Natterbox Webphone Helper requires very minimum permissions.

Risk impact analysis details

High Injects scripts into web pages, which may alter or extract site contents, resulting in a substantial risk.

Risk likelihood

Natterbox Webphone Helper has earned a fairly good reputation and likely can be trusted.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
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