Chrome-Stats extension
CoSupport AI
CoSupport Agents is a groundbreaking AI assistant, seamlessly integrating with Zendesk through a Google Extension to revolutionize…
Total ratings for CoSupport AI
5.00
(Rating count:
10)
Recent reviews for CoSupport AI
Recent rating average:
5.00
All time rating average:
5.00
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-05-06 |  |
|
en | Provides relevant answers to clients’ queries within 1-2 seconds. It feels more secure because the final answer is under a human agent’s control. Easy implementation, fixed price. We’re glad we came across this smart AI copilot. |
| 2024-05-03 |  |
|
en | Easily implemented into the company’s workflow. Our admin handled it within a couple of hours. The extension usage came to full swing from day one. No confusion on the customer support team’s part. |
| 2024-05-03 |  |
|
en | It feels like a natural part of the Zendesk interface, to which I’ve got used for two years in customer support. On the second day of using the extension, you do it instinctively. AI’s suggestions fit well. I personally feel much less pressure when the ticket flow is immense. |
| 2024-05-02 |  |
|
en | I was sure that AI solutions are cosmically expensive but they’re not. What is more exciting, for the eight month of the extension usage we’ve never got the sudden message like “plan limit exceeded, consider upgrading for more tickets.” Sure, we’ll upgrade our plan soon since our customer service grows. Though, it will be our decision, not a provider’s one that details limitations for us. So the budget predictability is one of the solution’s features we benefit considerably. |
| 2024-04-30 |  |
|
en | The most surprising fact was that this smart assistant can communicate like a human! Its tone of voice fits well with our corporate standards. In the customer support process, friendliness and politeness are vital, you know. It implements without any interruptions in workflow, which we consider a huge benefit. |
| 2024-04-29 |  |
|
en | CoSupport AI extension is a lifesaver for retail. It helps to maintain the bar of customer service quality high while saving plenty of time. I got the positive feedback from our customer support team after the first month of implementation. The most user-friendly AI I’ve ever seen. |
| 2024-04-29 |  |
|
en | Zendesk’s productivity multiplied, Roughly estimated, the draft delivered by AI needs serious retooling in one case in every twenty. In other cases, drafts are completely relevant and needs just a couple of seconds to finish them and send. Impressive. |
| 2024-04-23 |  |
|
en | CoSupport AI has markedly enhanced our operational efficiency with its rapid integration and substantial reduction in ticket processing times. The seamless setup within our CRM system, completed in under a day, alongside the transparent pricing model, greatly facilitated budget management and surpassed expectations. |
| 2024-02-01 |  |
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en | CoSupport Agent just slides into our Zendesk, no hassle at all! Quick access to ticket responses through Google Extension and all the info you need, right at your fingertips. Super easy, super efficient. |
| 2023-10-27 |  |
|
Cool. Easy to use. Kind of everyday helper. Thanks. |