ZenDesk Refresher
Automatically refreshes the ZenDesk Ticket Counts for the different views
Total ratings
4.26
(Rating count:
19)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Works great when functioning properly.
- Refreshes as stated and delivers results.
- Helps improve efficiency by automating ticket refreshing.
- Users appreciate the concept and initial functionality.
Cons
- Often fails to work consistently, especially after reopening Chrome.
- Refresh interval resets to default settings regularly.
- Users experience issues with certain functions (e.g., CC box disappearing).
- New updates to Zendesk may have caused compatibility issues.
Most mentioned
- Inconsistent functionality and reliability issues.
- Refresh interval not saving or resetting to default.
- Frustration over needing to manually refresh tickets.
- Reports of the extension stopping without explanation.
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User reviews
Recent rating average:
3.90
All time rating average:
4.26
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-10-11 |  | | en | Works great! |
| 2024-09-17 |  | | en | A notification/sound when receiving new tickets & stop functionality would add more value to it. |
| 2024-09-11 |  | | en | The idea of this extension is great, but in execution it does not behave reliably. For me personally, it works but every time I reopen Chrome the refresh interval resets to 10 seconds. For other people in my organization, reopening Chrome stops it from working entirely until the user opens it and clicks Save again. It would be great if the developer(s) could update the app. Once it's working consistently I think it will be very helpful! |
| 2024-06-07 |  | | ||
| 2024-04-14 |  | | ||
| 2024-04-11 |  | | en | I have the same issue worked great for a long time but now it does what it wants to do. I did find a work around but you have to do it once a day change the refresh time and it works all day fine. |
| 2023-12-27 |  | | es | Ey! esto funcionaba hasta apenas hoy que actualizaron Zendesk y ya no funciona, ¿Habrá actualización? jiji |
| 2023-09-04 |  | | Truly works, refreshes as stated and delivers. Really helpful! | |
| 2023-07-31 |  | | This extension was great when i forst installed it (used in Chrome), but im not sure if the extension is broken or if chrome updates have broken it. But now it doesnt work properly. sometimes it refreshes and sometimes it doesn and i still have to manually refresh. whcih of course after using it fopr almsot a year with no issues means i forget on occasion and new tickets will just sit there.... very frustrating... fix this shite. seeing as Zendddesk CLEARLY is nnever going to create this function within Zendesk ticketing system | |
| 2023-07-31 |  | | en | This extension was great when i forst installed it (used in Chrome), but im not sure if the extension is broken or if chrome updates have broken it. But now it doesnt work properly. sometimes it refreshes and sometimes it doesn and i still have to manually refresh. whcih of course after using it fopr almsot a year with no issues means i forget on occasion and new tickets will just sit there.... very frustrating... fix this shite. seeing as Zendddesk CLEARLY is nnever going to create this function within Zendesk ticketing system |
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