Call Contact Center Agent

Call Contact Center Agent
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Call Contact Center Agent - Chrome Extension for Efficient Communication

Call Contact Center Agent is a Chrome extension designed to improve business communication. The extension integrates all communication channels, from calls to emails, ensuring easy contact with customers. It also helps to monitor staff performance, plan, forecast outcomes, and keep all communications secure with SSL/TLS encryption. The extension is easy to manage, requiring no additional software. It's an all-in-one solution for contact center communication needs.
Download
Install from Chrome Web Store

Extension stats

Manifest V2
Users: 2,000+
Rating: 5.00
(3)
Version: 1.5.21 (Last updated: 2020-09-21)
Creation date: 2020-05-18
Permissions:
  • background
  • audioCapture
  • notifications
  • storage
  • webview
Size: 4.66M
Full description: See detailed description

Ranking

# 21,115 ▲ 29

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge

User reviews

Excellent application. Just click and it is ready to work. You don't need to configure and install anything. Great and very useful expansion to Focus Contact Center.
by Włodzimierz Sumiński, 2017-03-02
Very nice. If you used SIP Softphone, webphone (webrtc) is new quality of communication. Connections is secured by TLS and you don't need ask IT administrator to unblock firewall. It works very simple.
by Michal Misiak, 2017-02-14
Rozszerzenie to wprowadza nowy wymiar w obsłudze połączeń VoIP !
by A Google user, 2017-01-09
View all user reviews

Extension safety

Risk impact

Call Contact Center Agent requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details
  • Critical Captures visible content, which may expose user data displayed on the screen, posing a security threat.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Call Contact Center Agent. Use it at your own risk.

Risk likelihood analysis details
  • High This extension has low user count. Unpopular extensions may not be stable or safe.
  • Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
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