Reviews of Remote Phone Call

By: justRemotePhone App

List of user reviews and ratings for Remote Phone Call

Total ratings

3.33 (Rating count: 550)

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Review summary

The Remote Phone Call app is praised for allowing users to make calls from their PCs via phone integration, improving efficiency and supporting office applications. However, users frequently report poor customer support, problems with SMS functionality, licensing and activation issues, occasional app crashes, and significant battery drain on phones. The latest updates have improved Bluetooth connectivity and call center capabilities, but support and stability remain concerns for many.

Pros

Allows making phone calls from laptop using phone integration, improving convenience and saving time.
Good integration with Outlook, Excel, and Office 365, enabling easy dialing from these applications.
Effectively connects to phone via Bluetooth, especially after recent updates, with stable connections even at distance.
Facilitates call center functionalities by turning phone and laptop into a call center dialer.
Provides options to click phone numbers in browsers or applications to initiate calls quickly.

Cons

Customer support is unresponsive, ignoring emails and failing to assist users with issues.
Issues with SMS functionality: line breaks lost in messages, sent texts not showing properly on desktop or phone.
Problems with app licensing recognition and activation, including confusion over license numbers and trial periods.
App sometimes freezes or crashes requiring manual restart via task manager.
Battery consumption on phone is high, with no easy way to close the app externally.

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User Reviews

Recent rating average: 3.50

All time rating average: 3.33

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30% (6)

Date	Author	Comment
2024-11-12	De*****	Hi, how and where can I find the License number, I have reinstalled the app on my new laptop and have not been able to locate the licence number. Have not heard back from the support team as well. Please help
Hi, how and where can I find the License number, I have reinstalled the app on my new laptop and have not been able to locate the licence number. Have not heard back from the support team as well. Please help
2024-05-19	Ma*****	Works great, especially now that the Handsfree (bluetooth) mode connects much better with pc. Only issue i have is that when sending SMS, line breaks are lost in the sent message, so i have to remember to add a space after each line to help make it more readable. i've sent the dev multiple emails on this issue, but no reply. :(
Works great, especially now that the Handsfree (bluetooth) mode connects much better with pc. Only issue i have is that when sending SMS, line breaks are lost in the sent message, so i have to remember to add a space after each line to help make it more readable. i've sent the dev multiple emails on this issue, but no reply. :(
2024-03-16	De*****	Love💗 this app but alas the newest version is broken 💔 for me, I've reached out to support and crickets. Now working sporadic. To be fair i had to downgrade and I need the matching version I paid for on my phone it should work again.
Love💗 this app but alas the newest version is broken 💔 for me, I've reached out to support and crickets. Now working sporadic. To be fair i had to downgrade and I need the matching version I paid for on my phone it should work again.
2023-04-11	Mi*****	I have been using this app for many years and it is fantastic. Basically turns any phone and laptop combo into a call centre dialler. Well deserved 5 stars.
I have been using this app for many years and it is fantastic. Basically turns any phone and laptop combo into a call centre dialler. Well deserved 5 stars.
2022-08-02	Ni*****	Best application to integrate phone with laptop. We can make calls using our laptop only. Helps to save time while calling customers & solve issue of dialling incorrect number.
Best application to integrate phone with laptop. We can make calls using our laptop only. Helps to save time while calling customers & solve issue of dialling incorrect number.
2021-12-06	Al*****	With a paid license I can't use my headset to hear and use the mic. I can answer the call from my desktop but it's no use since I can't use my headset. Support team basically doesn't exist because they will never answer to your emails.
With a paid license I can't use my headset to hear and use the mic. I can answer the call from my desktop but it's no use since I can't use my headset. Support team basically doesn't exist because they will never answer to your emails.
2021-06-03	Br*****	Latest version of RPC now a winner! I tried using this last year but found bluetooth connection to my phone hit and miss, even when the phone was right next to my PC ! This made it frustrating so I stopped using it. However since the last update it reconnects fine as soon as I am in range - I have thick walls and it still works up to 50 feet. Integration with Outlook, Excel, and Office 365 perfect, either use the icon or right click on something that is a phone number and you can phone or text. I don't use the SMS function as I am now using Google messenger + Google Messenger for Web which allows SMS-MMS & RCS from & to the PC - if I used RPC to SMS it would muck up the sync between the Google apps - no biggy - best to use just one messaging app anyway.
Latest version of RPC now a winner! I tried using this last year but found bluetooth connection to my phone hit and miss, even when the phone was right next to my PC ! This made it frustrating so I stopped using it. However since the last update it reconnects fine as soon as I am in range - I have thick walls and it still works up to 50 feet. Integration with Outlook, Excel, and Office 365 perfect, either use the icon or right click on something that is a phone number and you can phone or text. I don't use the SMS function as I am now using Google messenger + Google Messenger for Web which allows SMS-MMS & RCS from & to the PC - if I used RPC to SMS it would muck up the sync between the Google apps - no biggy - best to use just one messaging app anyway.
2021-05-06	Jo*****	When I try and click (press the envelope button) on someone's name to send a text it automatically selects someone else's name. Also, when I send a text... It does not show it on the desktop or on my phone but the person received it. Have used the app for years, what is the fix for this?
When I try and click (press the envelope button) on someone's name to send a text it automatically selects someone else's name. Also, when I send a text... It does not show it on the desktop or on my phone but the person received it. Have used the app for years, what is the fix for this?
2021-04-08	Pa*****	Has massive issues when there is no internet connection, since a few updates. Tried to ask the devs about it but they suddenly won't reply anymore, even though they were helpful in the past.
Has massive issues when there is no internet connection, since a few updates. Tried to ask the devs about it but they suddenly won't reply anymore, even though they were helpful in the past.
2020-09-02	Se*****	Dear Team, I am using your remote phone app Android version, It's a great app for me, I loved it. I start using this app last 1 Month back, It's works perfectly on Excel also. But today there is no Tab showing in my Excel file, I Uninstalled and Reinstalled the Call center software from my PC but prob is same as it is. I also make a mail on your support email ID but no reply. Plz help me for the same. Thanks & Regards
Dear Team, I am using your remote phone app Android version, It's a great app for me, I loved it. I start using this app last 1 Month back, It's works perfectly on Excel also. But today there is no Tab showing in my Excel file, I Uninstalled and Reinstalled the Call center software from my PC but prob is same as it is. I also make a mail on your support email ID but no reply. Plz help me for the same. Thanks & Regards