ShopBase Helpdesk Connect

Seamlessly access customer and order information from your ShopBase store when handling buyer ticket

ShopBase Helpdesk Connect

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Extension stats

By: ShopBase

Users: 229

Rating: 5.00

(1)

Version: 0.0.12 (Last updated: 2024-09-18)

Creation date: 2023-10-16

Risk impact: High risk impact

Risk likelihood:

Moderate risk likelihood

Manifest version: 3

Permissions:

tabs
storage
cookies
declarativeNetRequest

Host permissions:

*://*.myshopbase.net/
*://*.onshopbase.com/
https://*.freshdesk.com/*
https://support.beeketing.com/*
https://app.crisp.chat/*
https://www.tidio.com/*
https://*.gorgias.com/*
https://*.zendesk.com/*

Size: 941.06K

Email: su*****@shopbase.com

Ranking

# 54,792 ▲ 936

Other rankings

#13061 in Tools ▼ 96 #126 in customer keyword 5 ▼ 20 #211 in connect keyword 24 ▼ 16 #229 in connection keyword 33 ▼ 24

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

This powerful tool is designed to streamline your customer support tasks and enhance your efficiency in handling buyer inquiries. With our extension, you can seamlessly access customer and order information from your ShopBase stores while working on various help desk platforms like Freshdesk, Zendesk, Tidio, Gorgias, and Crisp.

When handling a ticket, the extension will automatically detect the customer email. However, if you need to search for information related to a different email, you can easily input it into search field.
Enjoy the convenience of viewing a comprehensive list of contacts and orders related to the customer's email. Say goodbye to manual searches and platform switching – everything you need is right here!
Gain valuable insights into your customer base with detailed contact information. ShopBase Helpdesk Connect provides a complete overview, empowering you to offer personalized and exceptional support.
Get all the order information you need instantly. With ShopBase Helpdesk Connect, you can view order details, track statuses, and ensure a smooth buying experience for your customers. No more switching between systems or wasting time searching for orders and customer details manually. Our extension simplifies the process and allows you to focus on delivering top-notch support to your valued customers