HELLO CYCLING - シェアサイクル

Name: HELLO CYCLING - シェアサイクル
Rating: 3.0253165 (19570 reviews)
Author: OPENSTREET CO.,LTD.

By: OPENSTREET CO.,LTD.

Anytime, anywhere you feel free to use HELLO CYCLING is a share cycle that can be used throughout the country.

Features & Capabilities

HELLO CYCLING offers shared bicycles at over 13,000 locations nationwide with electric‑assist bikes for daily life and sightseeing. The app enables easy reservations from your current location and lets you choose a return station; rentals start from 30 minutes.

Sign up in minutes (email or Yahoo! JAPAN ID) and pay with PayPay, Credit Card, Carrier Billing, or Yahoo! Wallet. Note prices differ by region and always review the Terms of Service before use.

User Growth & Download Statistics

App Navigation & Mapping

By:

OPENSTREET CO.,LTD.

Downloads:

1,514,469 5.04K

Rating:

3.03

(19,570) 71 new ratings

Version:

3.20.5 Last updated: 2026-06-16

Version code:

206

Creation date:

2020-05-21

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_ADMIN Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.BLUETOOTH_SCAN Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk

Size:

44.24MB

Email:

cu*****@hellocycling.jp

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-02

Compare stats and ranking:

Ranking

# 52,325 ▲ 31

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

OPENSTREET CO.,LTD.

Google Play Store

https://play.google.com/store/apps/details?id=jp.hellocycling.hellocycling

Email:

cu*****@hellocycling.jp

Website:

https://www.hellocycling.jp

Publisher Change History

2025-01-21: he*****@gmail.com to cu*****@hellocycling.jp

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User Reviews

Top concerns center on onboarding: the app supports only a few country codes and SMS verification often fails, making sign-up difficult for travelers. Users report Canada listed but signup still fails; other countries like Australia or Philippines are not accessible in the app. Reliability issues persist: docking racks are scarce, parking spots can be unavailable or far away, and some bikes are unusable or have low battery. UX problems also surface: cluttered screens, language issues, and occasional compatibility changes after updates. A minority state the app works or is 'very good' when registration succeeds.

Pros

Some users report the app works and rate it as 'very good'.
The core bike rental concept is present and usable when users can complete onboarding.
Canada is listed as a supported country code in the app, indicating some level of international country coverage.

Cons

Registration is blocked for many travelers because only a limited set of country codes is supported and requires an active phone number.
SMS verification often fails or is not sent, preventing account creation.
Some reviews show inconsistent country support (e.g., Canada listed as supported but signup still fails; Australia/Philippines not accessible in the app).
Bike availability and parking/return issues are common: racks are scarce, parking spots can be unavailable or far away, and some bikes are unusable or have low battery.
UI/UX and compatibility problems: cluttered screens, language issues, and occasional compatibility changes after updates.

Recent reviews

useless. we have a japonese bank account and credit cardand it gives an error on payment, constantly. so no way of using it.

mn*****, 2026-06-14

It does not accept phone numbers from my country in Western Europe, so I can't sign up for the service. On the Hello Cycling website, in the tutorials on how to sign up, my country is listed but not in the app. Terrible. Wouldn't it be better if they accepted numbers from all over the world or simply used email addresses as the primary account identifier? Update June 2026: nothing change. Registration is limited to phone numbers from handful of countries and mine is not on the list.

MA*****, 2026-06-11

Not foreigner friendly. It seems to block me when I try to use a global eSim, but it works on WiFi (which is obviously not useful). Only a limited number of foreign countries phone numbers are supported. I used to use it with my friend who lives here, but now they also stopped allowing multiple bikes to be hired. It's a shame because it could probably be as good as bike schemes in other countries otherwise.