Genius Messenger CRM

Genius Messenger CRM provides everything needed to optimize and organize a Sales Pipeline directly in Facebook Messenger.

Total ratings for Genius Messenger CRM

4.38 (Rating count: 48)

User reviews summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Organizes Facebook messages
Easy to use
Great support
Time-saving
Effective in managing leads and conversations

Cons

Issues with cancellation and refunds
Difficulty in signing up
Clunky interface for some users

Most mentioned

Organizes Facebook messages
Great support
Time-saving
Manages leads and conversations effectively
Difficulty in cancellation and refunds

See reviews for Genius Messenger CRM on Chrome Web Store

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Recent reviews for Genius Messenger CRM

Recent rating average: 4.30

All time rating average: 4.38

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Rating filters

5 star

13% (7)

Date	Author	Lang	Comment
2024-04-09	Vincent Lo	en	what is the one time payment price? [email protected]?
2023-07-04	Pauldonis Thompson		Something you need to be aware of if you subscribe to this extension: since there is no way to unsubscribe on your own in the app's interface or in your own account, make sure you sign up with Paypal so that you can cancel the auto-renewal when you need to from Paypal. Second: If you are planning to cancel, make sure you do so closer to your rebill date to get the full amount you paid for out of the subscription. My last rebill was on June 21; manually canceled the subscription today via Paypal (7/3), and the use of the app was terminated immediately. Like literally, if I try to log in, the app says, "User suspended." So I did not even get my full final month out of the app, which should have lasted until 7/21 like 99% of all apps do when you end your subscription. And there was no financial credit given for the unused time. So subscriber, beware. Had the subscription for 3 months, but what I've outlined above is the reason I cannot give this app a 5-star rating.
2023-06-06	Maria Hoisington		This is a total game changer!!! I have been using this for a year, and finally feel like I have control of my contacts on facebook. I've created a phenomenal pipeline using the CRM/Labels and no one falls through the cracks. The amount of time that this has given me back is priceless!
2023-05-28	Vic Wheeler		If you've been trying to run a business without something to organize & label your messages, you don't know what you've been missing!!!! This tool has many incredible "hidden super powers" but most important is the ability to color label your people so you can know where they're at in your sales process & broadcast to them in your own voice!
2022-09-25	Paul Lindberg		Great product! Comes as advertised! If you want to get organized with your FB messages, this is the product. Easy to install and use. The customization features are top-notch. Highly recommend!
2022-08-09	Shanda West		I have had access to this software for a while, but I put off using it because I was already using a similar product and I wasn’t eager to learn or implement something new. Boy was I wrong! This software is so powerful! Leaps and bounds ahead of what I was previously using. And I’ve barely scratched the surface on all the features available. I regret not jumping in sooner. This is definitely a keeper and I highly recommend it to anyone who needs more control, organization and automation with their Facebook messenger.
2022-07-02	Amber Visner		Scam company. I took a trial and after a couple of hours I decided that I didn't like it and tried to cancel the trial. But guess what, you CAN"T do it yourself. Surprise. You will have to tell them to cancel the trial. And you know what they do? They tell you that they will pass your case to another "department" to cancel the trial and the other "department" will tell you that they will pass your case to another "department". 24 emails back and forth and they still haven't cancel the trial I send my email 1 hour after getting the trial and now it's the 4th day and they haven't gotten back to me. Image if it was the last day. Scam company. Don't even take a trial with them because they will never cancel your trial and charge your card
2022-01-18	Yolanda Dean		Wow! What can I say about Genius Messenger CRM. I have been using it for a little over a week and I absolutely love it. It has everything that you need to manage your Facebook conversations and leads and then some extra. My favorite things about the software is that it is easy to understand the flow, it is very user friendly, it has the capability to create both global and local templates, I love the broadcast feature, and the software support is great. This software is a must have, you will not regret it.
2022-01-12	David Melville-LaBorde		Awesome
2021-12-13	Ryan Williams		This tool, along with Genius Connector, is incredible! I was looking at ChatSilo, Pepper, etc, and when I saw that this could do all of what they can do (FOR LESS) I was excited. Plus, the automation options are incredible! With Integromat (you could also use Zapier), I can fire off webhooks and update several things like Google Sheets to track my KPIs, HighLevel (my CRM) with pipeline stage updates so that I can share my pipeline with the team. The customer support is second to none. I was able to get my questions answered quickly and easily. Not only that... they listen to suggestions and actually implement changes that make sense. What a phenomenal tool!

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