MyMicrohard

With MyMicrohard, getting in touch with support and your machines is simple and immediate!
No more waiting to receive assistance, contact the operators and communicate with the machine directly from your smartphone

You can use different channels to contact Microhard assistance:

Live chat: a real-time chat with a technician directly from your device, convenient and fast
Telephone: Contacting technical assistance has never been easier
Videoguides: A series of videos designed to help you solve any possible failure independently
Virtual assistant: A chat with an assistant with Artificial Intelligence that will respond to possible failures by sending you the video guide that suits you
Machine control:
You can view the manuals of the machine, interact with the services of Paymonitoring and Webfrontend to control sales and configurations, all conveniently at hand!
PayMonitoring ™ is a service that provides detailed accounting, sales and operating status reports for an entire network of plants, to accredited operators via Web access on the Internet, in real time 24 hours a day.
Webfrontend ™ is a configurator that allows you to manage all the settings, prices, products or services provided, directly remotely, via a device connected on the same network as the machine, it is also possible to check every single movement using the daily logs.