Reviews of MyGenerali

By: Generali Italia S.p.A.

List of user reviews and ratings for MyGenerali

Total ratings

4.29 (Rating count: 23,334)

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Review summary

Users generally find the MyGenerali app easy to use, efficient, and better than the website, with good customer service. However, many report slowness, crashes, frequent logouts, and difficulties with authentication and managing data. Some documents are incomplete or hard to navigate, and errors sometimes block registration or usage. Overall, the app provides useful insurance management but has stability and usability issues impacting user experience.

Pros

App is simple, easy to use, and efficient.
Provides most necessary information and services related to insurance.
Customer service is good and helpful.
Better experience compared to the website.
Useful for managing security and health-related insurance information.

Cons

App can be slow or laggy at times, especially at startup.
Frequent crashes or being logged out unexpectedly, requiring repeated logins.
Lack of support for multi-factor authentication and difficulty managing account data without visiting agency.
Some features or documents are incomplete or hard to navigate.
Multiple errors prevent registration or cause poor app performance.

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