Reviews of Candy simply-Fi

By: Smart Home Haier Europe App

List of user reviews and ratings for Candy simply-Fi

Total ratings

1.89 (Rating count: 40,545)

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Review summary

User reviews consistently describe the Candy simply-Fi Android app as largely unusable. Recurrent issues include compatibility problems with newer Android versions (notably Samsung devices on Android 15/16), failed NFC/device pairing and setup, frequent login errors and links that no longer exist, and a frustrating UI that obscures controls. Many users report the app is no longer supported or maintained, leading to outages, degraded functionality, and unreliable access to dryer/washer programs. Overall, reliability and usability are major concerns that deter continued use.

Pros

Cons

Incompatibility with newer Android versions and Samsung devices; the app is nonfunctional on recent devices (Android 15/16).
Frequent connectivity and pairing failures (NFC pairing not working; cannot add devices or start programs reliably).
Login/Account issues and broken links (repeated login failures; 'URL no longer exists' / page not found).
Poor UI/UX and accessibility (buttons overlaps navigation bar; controls are hard to reach; confusing navigation).
App instability and lack of continued support (ongoing breakages, discontinued model support, outdated URLs; degraded maintenance).

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User Reviews

Recent rating average: 1.30

All time rating average: 1.89

Upgrade to see all 299 reviews

79% (237)

Date	Author	Comment
2026-08-22	Be*****	Doesn't connect. Waste of money for a smart washing machine
Doesn't connect. Waste of money for a smart washing machine
2026-08-22	Pa*****	totally rubbish app. what do you expect from Candy
totally rubbish app. what do you expect from Candy
2026-08-22	Jo*****	This app worked great for four years and some really handy wash and dry cycles which allowed you to conserve water and energy. Now it appears to be no longer supported. You cannot log in, it will giver error codes of 'URL no longer exists' It has now limited what the Candy Washer Dryer Smart can actually perform.
This app worked great for four years and some really handy wash and dry cycles which allowed you to conserve water and energy. Now it appears to be no longer supported. You cannot log in, it will giver error codes of 'URL no longer exists' It has now limited what the Candy Washer Dryer Smart can actually perform.
2026-08-16	Fr*****	app was working okay now I can't be logged in, keeps saying the url has expired!!!
app was working okay now I can't be logged in, keeps saying the url has expired!!!
2026-08-14	Vi*****	Useless!! The app won't read or scan the QR code from the candy fridge, and when I try to enter the device's serial number, it won't let me do that either because the number contains too many characters and letters that aren't available on my keyboard. Definitely one of the least intuitive apps I've tried recently. The Wi-Fi on my fridge is just for show—it's useless. .
Useless!! The app won't read or scan the QR code from the candy fridge, and when I try to enter the device's serial number, it won't let me do that either because the number contains too many characters and letters that aren't available on my keyboard. Definitely one of the least intuitive apps I've tried recently. The Wi-Fi on my fridge is just for show—it's useless. .
2026-08-13	Mi*****	It sucks that the app demands giving your information (what for exactly?), but I have all fake so no problem. The second thing that is annoying it always asks me to turn on my location when I run the app, which is annoying. No, you don't need my location bro.
It sucks that the app demands giving your information (what for exactly?), but I have all fake so no problem. The second thing that is annoying it always asks me to turn on my location when I run the app, which is annoying. No, you don't need my location bro.
2026-08-12	Si*****	What a stupid app !!!
What a stupid app !!!
2026-08-08	EB*****	I've got a candy dryer that's WiFi, I thought I was also buying a candy washing machine that was WiFi.. no smarty touch is pointless, using the buttons is easier
I've got a candy dryer that's WiFi, I thought I was also buying a candy washing machine that was WiFi.. no smarty touch is pointless, using the buttons is easier
2026-08-07	po*****	Poor functionality. Limited interface.
Poor functionality. Limited interface.
2026-08-05	Mi*****	The app no longer detects my dishwasher. It just keeps refreshing and there is no start button.
The app no longer detects my dishwasher. It just keeps refreshing and there is no start button.