Reviews of Burger King Italia

By: Burger King Italy

List of user reviews and ratings for Burger King Italia

Total ratings

3.98 (Rating count: 41,524)

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Review summary

Reviews highlight strong rewards and value from offers, with a user-friendly interface when working. However, frequent stability and loyalty issues (crashes, lost crowns, account problems) and inconsistent payment/order behavior dominate negatives. Coupon reliability and confusing UI are also common complaints. Overall, the app shows worth via rewards and promos but reliability and loyalty data integrity are major concerns across multiple reviews.

Pros

Rewards program with crowns/points redeemable for freebies
Offers and promotions provide good value
Generally fast, easy-to-use and responsive when functioning
Affordable menu options and variety

Cons

Frequent crashes and lag, including during payment and when using location services
Loss or inaccessibility of crowns/points and loyalty data, plus account deletion and re-registration issues
Payment and order completion problems, with errors and orders not processing or reflecting correctly
Coupons/promotions not applying reliably or being misleading

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User Reviews

Recent rating average: 3.40

All time rating average: 3.98

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279% (53)

Date	Author	Comment
2026-06-28	Sa*****	good
good
2026-06-27	si*****	it keeps crashing when I try to locate my order. closes automaticaly in the latest version
it keeps crashing when I try to locate my order. closes automaticaly in the latest version
2026-06-22	Ma*****	good experience
good experience