Reviews of Burger King Italia

By: Burger King Italy App

List of user reviews and ratings for Burger King Italia

Total ratings

3.98 (Rating count: 42,126)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Reviews highlight strong rewards and value from offers, with a user-friendly interface when working. However, frequent stability and loyalty issues (crashes, lost crowns, account problems) and inconsistent payment/order behavior dominate negatives. Coupon reliability and confusing UI are also common complaints. Overall, the app shows worth via rewards and promos but reliability and loyalty data integrity are major concerns across multiple reviews.

Pros

Rewards program with crowns/points redeemable for freebies
Offers and promotions provide good value
Generally fast, easy-to-use and responsive when functioning
Affordable menu options and variety

Cons

Frequent crashes and lag, including during payment and when using location services
Loss or inaccessibility of crowns/points and loyalty data, plus account deletion and re-registration issues
Payment and order completion problems, with errors and orders not processing or reflecting correctly
Coupons/promotions not applying reliably or being misleading

Upgrade to see all 109 reviews

User Reviews

Recent rating average: 4.00

All time rating average: 3.98

Upgrade to see all 109 reviews

49% (53)

Date	Author	Comment
2026-07-25	Na*****	expectiion
expectiion
2026-07-21	ry*****	nice app
nice app
2026-07-12	Rj*****	nice
nice
2026-07-10	Jo*****	È impossibile tracciare gli ordini. funziona decentemente per il resto, ma ogni due per tre crasha l'app (aggiornata) su telefoni diversi.
È impossibile tracciare gli ordini. funziona decentemente per il resto, ma ogni due per tre crasha l'app (aggiornata) su telefoni diversi.
2026-06-28	Sa*****	good
good
2026-06-27	si*****	it keeps crashing when I try to locate my order. closes automaticaly in the latest version
it keeps crashing when I try to locate my order. closes automaticaly in the latest version
2026-06-22	Ma*****	good experience
good experience
2026-06-21	El*****	Thnks for a good opportunity
Thnks for a good opportunity
2026-06-19	Ha*****	why app has no English language
why app has no English language
2026-06-16	Ro*****	It is well done with react native. The only performance optimisation will be the reload and consequently fetch from BE when you change tab, example coupon to another. Maybe refactoring in flutter?
It is well done with react native. The only performance optimisation will be the reload and consequently fetch from BE when you change tab, example coupon to another. Maybe refactoring in flutter?