Reviews of Síminn Pay

By: Síminn

List of user reviews and ratings for Síminn Pay

Total ratings

4.52 (Rating count: 2,018)

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Review summary

Síminn Pay app has a simple and smooth interface that offers good services like parking payments. However, users frequently encounter server timeouts, crashes, and compatibility issues especially with newer Android versions. The absence of an English language option restricts its usability for foreigners. Customer support is criticized for poor response, unexpected cancellations, and billing issues. Despite these, the app offers useful functions and improved stability after updates on some devices.

Pros

Works smoothly on compatible devices and Android versions.
Simple and straightforward user interface when functioning properly.
Good service and a useful addition for managing payments like parking fees.
Improved stability on some Android versions after updates.

Cons

Frequent server timeouts and connectivity issues causing the app to not work properly.
Lack of English language option, limiting usability for non-Icelandic speakers.
Reports of unexpected app crashes and bugs, including crashing when scrolling through offers.
Poor customer service and support when issues arise, including unexpected account cancellations and double charging.
Compatibility problems with newer Android versions, leading to loss of network connection and functionality.

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User Reviews

Recent rating average: 2.30

All time rating average: 4.52

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48% (10)

Date	Author	Comment
2024-11-25	Ól*****	Nominally good if advertorial user interface when it works. Often doesn't work due to server timeouts.
Nominally good if advertorial user interface when it works. Often doesn't work due to server timeouts.
2024-11-01	Gu*****	Virkaði vel á Pixel 8 með Android 14, en ekki á 15 = Engin nettenging. Bíð eftir uppfærslu.
Virkaði vel á Pixel 8 með Android 14, en ekki á 15 = Engin nettenging. Bíð eftir uppfærslu.
2024-08-03	Th*****	No app option to have it in English. Cancelled my siminn pay with no notice, had an open credit account on it and then all of a sudden no credit accounts.
No app option to have it in English. Cancelled my siminn pay with no notice, had an open credit account on it and then all of a sudden no credit accounts.
2024-05-20	Ro*****	Mesta drasl app í heimi. Virkaði í nokkra daga og svo bara einn daginn hætti það að virka, var líka blokkað af Google og þegar maður reynir svo að hafa samband við glæpafyritækið Símann þá fær maður bara lélegar afsakanir og bull. Bið fólk að aldrei eiga viðskipti við Símann og eiginlega ætti að sekta þetta fyritæki fyrir að svindla þessu drasli upp á saklaust fólk.
Mesta drasl app í heimi. Virkaði í nokkra daga og svo bara einn daginn hætti það að virka, var líka blokkað af Google og þegar maður reynir svo að hafa samband við glæpafyritækið Símann þá fær maður bara lélegar afsakanir og bull. Bið fólk að aldrei eiga viðskipti við Símann og eiginlega ætti að sekta þetta fyritæki fyrir að svindla þessu drasli upp á saklaust fólk.
2024-04-25	Bj*****	Rukka 44% árlega fyrir vexti/gjöld Siðferðislegt svarthol fyrirtækið bakvið þetta
Rukka 44% árlega fyrir vexti/gjöld Siðferðislegt svarthol fyrirtækið bakvið þetta
2024-01-14	Ag*****	góð þjónusta
góð þjónusta
2023-07-13	AM*****	Doesnt work and i get no assistence what so ever
Doesnt work and i get no assistence what so ever
2022-11-09	Lo*****	good
good
2022-09-09	Ro*****	Not available in English.
Not available in English.
2022-06-26	Fl*****	gekk hratt og vel fyrir sig,ekkert vesen
gekk hratt og vel fyrir sig,ekkert vesen